Benefits Administrator

4 months ago

Blackheath, South Africa Ackermans Full time

We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

**Key responsibilities**:

- Provide administrative support to the Remuneration and Benefits team.
- Respond to requests/queries for information/processes relating to benefits (Queries from employees).
- Delivering payroll information to payroll by due dates.
- Distribution of remuneration and benefits information to the business as per the annual calendar and as guided by Rem and Ben Manager.
- Scheduling of quarterly Medical Aid Committee meetings
- Scheduling of all clinic sister visits for Support Centre and DC’s
- Scheduling of all Blood donation interventions at Support Centre
- Update company intranet regularly with updated forms and policies
- Co-ordination of Educational Assistance benefits.
- Give inputs to the policy in order to ensure relevance to business processes and efficient delivery to the business
- Timeous processing of long service awards.
- Employee Assistance Program (Liaise with councilors on sessions required, debriefings, etc)
- Give input on all benefits available.
- Drive all benefits for staff to always be aware what is available
- Assist Rem Ben Specialist with surveys/benchmarking with other retailers and Phadimas to improve delivery and experience of all benefits
- Assist the Rem Team to conduct the annual medical aid audits for E and D Band
- Ensure that all IOD claims is submitted on the WCA portal within the required timeframe.
- Processing of Emergency Loans
- Processes all invoices for the Benefits Team
- Ensures that the credit card statement spend has corresponding invoices which is processes on time for finance cut off.
- Ensures a tracker is kept where all invoices is captured
- Assist with Investigation of Death Claims

**Qualifications required**:
**Essential**:

- Matric (Grade 12)

**Preferred**:

- Human Resources Diploma or Degree.

**Experience required**:
**Essential**:

- Min. 2 years HR-related and admin experience in the field of benefits or HR

**Preferred**:

- Administration experience in the field of benefits such as bursaries, loans, retirement funds

**KNOWLEDGE required**:

- Basic knowledge of the Basic Conditions of Employment Act
- Basic knowledge of the Pension Funds Act section 37c (Death case investigations)
- Knowledge of the Ackermans internal policies and processes.

**SKILLS required**:

- Ability to co-ordinate admin processes that spans across the business.
- Ability to manage multiple tasks with a number of different deadlines.

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