Decision Support Lead

3 weeks ago


Johannesburg, South Africa FirstRand Full time

Job Description

The role provides strategic, data-driven insights and analysis to senior leadership, enabling them to make informed, effective decisions that support the bank's objectives, growth, and operational efficiency. This role will assist in the evaluation of business performance, risk management, financial forecasting, and market intelligence, ensuring that leadership is well-equipped with relevant, real-time information. The position involves working closely with various departments such as finance, operations, risk, and compliance to inform high-level decision-making across the bank.

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

Are you someone who can:
Data Analysis & Financial Reporting:

- Conduct detailed analysis of financial data, operational performance, and market trends to provide insights and recommendations for the executive team.
- Develop and maintain dashboards, reports, and visualizations that track key performance indicators (KPIs), financial metrics, and strategic goals.
- Ensure data integrity and accuracy across reporting systems, presenting the data in a clear and actionable format for senior management.

Strategic Decision Support:

- Collaborate with senior executives to understand business goals and provide data-driven solutions and recommendations that align with the bank’s long-term strategy.
- Assist in the evaluation and implementation of strategic initiatives, such as new banking products, mergers and acquisitions, or market expansions.
- Support decision-making around capital allocation, budgeting, and resource optimisation through detailed financial and operational analysis.

Risk Management & Scenario Analysis:

- Assist in identifying and assessing potential risks to the bank’s financial health, including market, credit, and operational risks.
- Develop and model various scenarios to help the bank’s leadership understand potential outcomes under different business conditions (e.g., economic downturns, regulatory changes).
- Prepare risk assessment reports and provide actionable insights to mitigate identified risks.

Market Research & Competitive Intelligence:

- Conduct in-depth research on banking industry trends, competitor performance, customer needs, and regulatory changes to inform decision-making.
- Monitor and Analyse competitors’ strategies, new product offerings, market share, and financial performance to support the bank’s competitive positioning.
- Provide insights into emerging market opportunities and potential threats in the financial services industry.

Executive-Level Communication:

- Prepare concise, well-organized presentations and reports for C-suite executives, board members, and other stakeholders.
- Ensure that senior management receives timely, accurate, and actionable information to guide strategic decision-making.
- Communicate complex financial and operational data in a simple, easily understandable manner for non-technical stakeholders.

Collaboration with Cross-Functional Teams:

- Work closely with departments including finance, risk management, operations, marketing, and compliance to align on data needs and strategic priorities.
- Collaborate with finance teams to develop forecasts, budgeting models, and financial projections.
- Act as a liaison between different teams to ensure that all relevant data is captured and analysed for effective decision-making.

Business Intelligence & Technology Integration:

- Leverage advanced analytics tools (e.g., Power BI, Tableau, Excel, SQL, Python) to collect, analyse, and visualize data for decision support.
- Support the continuous improvement of business intelligence systems, ensuring that data is up-to-date, comprehensive, and relevant.
- Integrate new technologies or analytical tools into existing systems to enhance reporting and analysis capabilities.

Performance Tracking & Reporting:

- Track progress on the execution of key strategic initiatives, providing regular updates to senior leadership on milestones and challenges.
- Analyse the performance of specific business units, products, or markets to evaluate success and identify areas for improvement.
- Create actionable performance improvement plans and support their execution through ongoing analysis and monitoring.
- Qualified CA
- Bachelor’s degree in Finance, Economics, Business Administration, or a related field (required).
- Advanced degree (e.g., MBA, Master’s in Finance, or equivalent) or professional certifications (e.g., CFA, FRM) preferred.
- Experience in working with senior leadership teams and providing decision support in a highly regulated environment.
- Proven ability to conduct data analysis and forecasting, as well as financial modelling.
- Familiarity with banking operations, including, corporate banking, investment banking, global markets and private equity.
- Experience with financial risk management practices and regulator


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