Support Banker

Our Client in the financial service industry is looking for a Support Banker to join their team.

**Purpose**:
To provide advice, support and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.

**Responsibilities**:
Act responsibly with work related resources in order to contribute to cost containment
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Assist with profit growth for the business through sales and acquisition of new clients
- Support sales through analysis of client portfolio and pro-active client engagement
- Understand and proactively engage to optimise client in terms of benefits, fees, returns and so forth
- Identify sales opportunities and ensure effective management of the leads pipeline
- Report on transactional and process activities within set guidelines to provide timely information for decision making
- Comply with relevant statutory, legislative, policy and governance requirements
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
- Address customer needs in order to meet or exceed customer expectations
- Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service

**Requirements**:

- Sales and Relationship Management Experience
- Excellent Verbal and Written Communication
- Matric
- Criminal and Credit clear
- Relevant NQF Level 5 Qualification
- Transport Mobility

Preferred - Relevant NQF Level 6 or higher qualification and completed first level regulatory examination

**Job Types**: Full-time, Permanent

**Salary**: R15,000.00 - R18,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- banking: 1 year (required)

**Language**:

- English extremely well (required)

License/Certification:

- RE5 (required)