Multi Modal Controller

**Requirements**:

- Must have at least 2-5 years’ experience in the freight industry
- Must be able to handle import **&** export (air & sea) shipments; can be more imports orientated then exports.
- Must know the Incoterms - thoroughly
- Must know the import & export procedures when handling these files
- Must be able to liaise with overseas offices to make the necessary shipment arrangements
- Must be able to arrange necessary documents (Cargo Dues / SI to the shipping lines or co-loaders / EUR1 / Certificate of Origins / Phytosanitary Certificates, SADC)
- Must have a little knowledge on perishable / reefer shipments (document requirements, PPECB inspections, etc)
- Must know Cargowise - **THIS IS KEY**
- Must be able to do estimates/quotes
- Must be able to liaise directly with the shipping lines, transporters, Customs, all other suppliers
- Must be able to liaise directly with the customers (origin & destination)
- Must be able to arrange insurance, where necessary
- Effect creditors’ disbursements and process debtor’s invoices.
- **Dynamic self-starter that doesn’t need to be told what to do and how to do it.**
- **Must be able to work independently**
- Must be able to pay attention to details **and work under pressure**
- Good problem-solving and decision-making skills
- Customer service orientation - Able to handle a demanding customer environment.
- Can communicate with the team and contribute to the overall success of the team.
- Adaptable as this is a constantly changing environment.
- Comply with the requirements of the quality management system