Hamleys Eastgate

**VACANCY - EXTERNAL ADVERT**

**Position: Permanent Shop Assistant - Hamleys Eastgate**

**Division / Dept: Operations**

**Location: Johannesburg**

**Experience: Sales/Retail**

Hamleys is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life.

Hamleys is seeking for a fun, outgoing, and driven to chase and achieve sale targets? If you have excellent customer service skills, are a passionate team player and have a real desire to understand our toy products and match them to meet our customer needs to make phenomenal sales, then we want you to form part of our exciting team

This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.

**Key deliverables**:

- Deliver outstanding customer service with energy and enthusiasm
- Ensure customer needs are satisfied by receiving, merchandising, and replenishing stock
- Invoke a sense of play by conducting product demonstrations
- Knowledge of sales goals, charming satisfaction expectations, and promotional objectives.
- Follow all company policies and procedures including Cash Management, Attendance, and Store Security.
- Gift-wrapping customer items
- Maintaining the Kingdom’s housekeeping standards to ensure an amazing customer experience

**Key relationships**:

- Store Manager
- Customers

**Qualifications and Core Competencies**:

- Grade 12 or Equivalent certificate
- Driver’s License
- Ability to problem solve
- Confidence to deal with customers
- 1-2 years relevant experience advantageous
- Have consistently delivered results above industry norms
- Personal CV
- Senior Certificate
- **Closing Date: Wednesday, 11th September 2024**_

**Job Type**: Permanent

Application Deadline: 2024/09/12