Branch Manager

**The Role**

**Skills and Experience** Minimum**:

- Minimum 10 years’ experience supervising / managing RTT operations
- Must have experience and knowledge in managing RTT operational systems
- Must be willing to work night shift, weekends and Public Holidays
- SLE /4GL system knowledge
- Must have the capability to plan, organise, control and perform under pressure
- Must have managerial / leadership skills
- Ability to anticipate and solve problems

**Key Accountabilities** Receiving**:

- Incoming container management (Container header and container problem report management)
- All SOP relating to the physical offloading of containers and container receiving.
- Supervising SWAD machine operators and managing volume hit ratios
- Training and managing receiving checkers

**Delivery Management**:

- Route Planning
- Vehicle Allocation and Utilization
- SLA / Service level management
- Vehicle departure time management
- Multiple Trip management
- Late Delivery management
- UWL report management
- Cage Exception report management
- Delivery due date management
- Launch delivery management
- PDA delivery exception management
- All SOP relating to Drivers

**Dispatch**:

- Managing trans-shipments
- Container ordering and placement
- Managing outgoing container inspections
- Manage container departure times
- Managing outgoing container problem reports
- Cartage Management
- Managing all SOP relating to the physical loading of containers and dispatching outbound containers
- Managing and training loading checkers and supervisors

**Collection Management**:

- Collection report management
- Missed collection management

**Driver De-briefing**:

- Outstanding POD Management
- POD Quality Management
- IBT processing and dispatch management
- All SOP relating to driver de-briefing and pod accepting
- Returns management
- Loaded not assigned management / Assigned not loaded management
- De-briefer license management
- Endorse POD management

**In-house customer site management**:

- In-house staff management
- Container placement and collection management
- In-house container problem report management
- Liaise and communicate with customers

**Personality and Attributes** Minimum**:

- Strong leadership abilities
- Must have a diverse personality and can communicate with staff members on all levels.
- Ability to foster and maintain relationships
- Positive and service-oriented attitude
- Ability to thrive in a fast-paced and high-pressured environment
- Self-motivated
- Must have own transport
- Must be able to work long hours

In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

**Other** Minimum**:

- Grade 12 Senior Certificate (Matric)
- 3 year degree / 3 year diploma would be an advantage

Job Reference: RTT50541