Contracts Manager

4 weeks ago

Johannesburg, South Africa Tsebo Group Full time

**About Us**:
The purpose of this role is to oversee the daily workings of the organisation's operations, mainly one flagship site within the commercial sector. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLA’s. Responsible to manage client relations, perform cleaning and equipment inspections. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
The purpose of this role is overseeing the daily workings of the organisation operations and maintain a high-quality standard of organisations deliverable in line with site specific SLA’s.
- Managing client relationship
- Perform cleaning and equipment inspections
- Ensure sites are managed according to budgeted costings and growth targets
- Ensure all healthcare standards are adhered to in line with Infection Control practices
- Management and training of staff on site including supervisor(s)
- Controls the Clients chemicals i.e. dilution, mixing and issuing of the chemicals
- Maintain the cleaning programme and use initiative on when to be flexible regarding staffing
- Will be responsible for audits done on site by the Client(s) (Standard Operating Procedures)
- Ensure correct product obtained by following correct processes
- Do daily checks and follow-ups
- Must be able to solve problems by using initiative
- Must report maintenance, safety concerns to manager day to day as they arise.

**Skills and Competencies**:

- Minimum of 5 years’ experience in a similar environment on middle management level.
- Experience in managing large compliments of people and a large client portfolio.
- Understand cleaning principles and knowledge of company policies and procedures.
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.
- Business management principles, including proven financial skills.
- Strong people skills and knowledge or Industrial relations.
- Strong on client relationships and strong communication skills.
- Computer literacy a prerequisite.
- Must have experience in health and safety standards and management.
- Ability to interpret, implement and manage SLA requirements in an outcome based environment.
- Commercial cleaning experience preferred.

**Qualifications**:

- Minimum Matric/Grade12.
- Relevant tertiary qualification.

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