Cellular Consultant

**Responsibilities**:
Be in touch with the latest mobile/ technology

Manage assets

Deliver and maintain a great customer brand experience

Grow cellular sales turnover

Drive high operational standards

Implement visual display principles

Ensure effective administration management (process)

**Qualifications**:
A Grade 12 qualification

Retail cellular experience (essential)

**Skills**:
Knowledge of a variety of mobile products

Ability to work flexible hours in the ever-changing retail environment

A customer-centric attitude and approach

A passion for excellent Customer services and sales environment

Be computer literate

Have a preference to with work admin

The ability to communicate and persuade effectively at all levels

Ability to show initiative and be resourceful

Ability to source and implement effective solutions in a fast-paced environment

Customer Service Delivery

Strategic Sales Planning

Managing the Sales Process

Customer Value Management

**Competencies and behaviours for success**:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Effectively building formal and informal relationship networks inside and outside the organization.

Building strong customer relationships and delivering customer-centric solutions.

Making good and timely decisions that keep the organization moving forward.

Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

Making good and timely decisions that keep the organization moving forward.

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Good verbal/ written communication skills and good organisational skills

Strong organizational and planning skills

The ability to multi-task in a fast-paced environment

The ability to work independently

The ability to take initiative

A high level of attention to detail