Senior Business Process Improvement Specialist

2 weeks ago


Sandton, South Africa Salb Full time

Are you an experienced and aspirational leader with a proven track record of delivering change in a complex

**Role Responsibilities**
- Lead and manage day to day operations of a Continuous Improvement Team including team support and facilitation, coaching & mentorship, performance.
- Research and analyse organisations business processes to improve quality and efficiency.
- Ensure appropriate governance and outcomes of project management and delivery of projects using DMAIC system and ensure delivery is in line with agreed roadmaps and are consistent with continuous improvement methodology.
- Lead projects and large-scale change, within organisations contact centre and recoveries function.
- SWOT & stakeholder analysis, influence strategy & vision.
- identify, design / plan and implement key projects to improve quality, reduce costs, increase productivity and improve cycle time by reducing wasted time to ensure customer satisfaction and notable business improvement.

**Skills and Experience**
- Proven track record of successfully leading process improvement initiatives
- Deep process improvement expertise and a skilled user of process modelling tools (e.g., Microsoft Visio).
- Certified six sigma i.e Black Belt with excellent leadership skills and experience in developing teams.
- Min 8 Yrs. Senior management experience coupled with min. 5yrs in financial services, revenue collections/Recoveries (Contact centre) environment or similar.

**Qualifications**
- Relevant Degree (Business, Engineering or related)
- Six sigma certification and or other similar certifications

**Salary**: R1,800,000.00 - R2,200,000.00 per year



  • Sandton, South Africa RCL FOODS Careers Full time

    At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!RCL FOODS is on the hunt for an experienced Technical Process Specialist.The prupose of the role is to provide the framework, tools, deployment methodology and support to all bakery staff and...


  • Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Customer Experience**Date**:13-Apr-2023- Discovery - Health- Customer Experience Specialist (Senior)**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...


  • Sandton, South Africa Bright City Talent Full time

    The SENIOR HUMAN CAPITAL BUSINESS PARTNER is responsible for both the strategic and operational implementation of the people and HR strategy for a growing and prestigious asset management firm. As the most senior HR specialist, the Business Partner is responsible for developing and offering direction, support and expertise on a wide range of people matters,...


  • Sandton, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Senior Specialist

    4 days ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Management**Date**:20-Jan-2023**Discovery - Health | Functional Enablement** - Senior Specialist - Key Accounts**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...


  • Sandton, South Africa Bright City Talent Full time

    The SENIOR HUMAN CAPITAL BUSINESS PARTNER is responsible for both the strategic and operational implementation of the people and HR strategy for a growing and prestigious asset management firm.As the most senior HR specialist, the Business Partner is responsible for developing and offering direction, support and expertise on a wide range of people matters,...


  • Sandton, South Africa TalentCru Full time

    To provide advice to clients depicting early warning signs of distress, assist in curbing further distress; and where distress is encountered, influence and monitor implementation of solutions for distressed clients that are either going through Business Rescue or require Business Rescue intervention in order to prevent further deterioration. The incumbent...

  • Jde Specialist

    4 weeks ago


    Sandton, South Africa CA Global Headhunters Full time

    **Reference Number**: 055 2811 OT Our client, a mining group, is seeking a JDE Specialist, who will be responsible to design and implement key and common financial processes on JDE in coordination with business process owners and finance leaders. The incumbent gathers requirements from customers, implements the final project, and provides support and...


  • Sandton, South Africa TalentCru Full time

    To provide advice to clients depicting early warning signs of distress, assist in curbing further distress; and where distress is encountered, influence and monitor implementation of solutions for distressed clients that are either going through Business Rescue or require Business Rescue intervention in order to prevent further...


  • Sandton, South Africa TalentCru Full time

    To provide advice to clients depicting early warning signs of distress, assist in curbing further distress; and where distress is encountered, influence and monitor implementation of solutions for distressed clients that are either going through Business Rescue or require Business Rescue intervention in order to prevent further deterioration. Qualification ...


  • Sandton, South Africa Adzuna ZA B C2 Full time

    To provide advice to clients depicting early warning signs of distress, assist in curbing further distress; and where distress is encountered, influence and monitor implementation of solutions for distressed clients that are either going through Business Rescue or require Business Rescue intervention in order to prevent further deterioration.The incumbent...

  • Data Specialist

    4 weeks ago


    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingUnder the guidance of more senior IT Data Architects, the IT Data Specialist applies data analysis, data modelling and quality assurance techniques based on a detailed understanding of business processes to establish, modify or maintain internal data structures and associated components (entity, relationship and attribute descriptions)....

  • Senior Specialist

    7 days ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Health**Function**:Management**Date**:13-Apr-2023**Discovery - Health | Functional Enablement** **Senior Specialist - Disease Management** **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and...


  • Sandton, South Africa IDC Full time

    The purpose of this role can be defined into the following distinct functions: - To provide a client centric and service orientated Human Capital advisory service to business in the implementation of people strategies and initiatives - Support the operationalizing and execution of people strategies. - To be a trusted, credible people coach and advisor to...


  • Sandton, South Africa Executive Placings Full time

    Looking for Travel Specialists for a luxury travel company. Junior and Senior positions available. Junior - 1 to 4 years of Travel Specialist experience Senior - 4 to 7 years of Travel Specialist experience **Duties**: Creative planning and designing of guest itineraries or out of the box planning and designing of leisure FIT tailor-made...

  • Process Engineer

    3 days ago


    Sandton, South Africa Bidvest Bank Full time

    Primary PurposeThe incumbent will be required to work with the Bank's business leaders, the role requires taking the lead with Business Process Engineering capabilities and methodologies, and ability to facilitate, influence, sell and contribute to business process improvements and automation opportunities. Duties include using data to measure the...


  • Sandton, South Africa TalentCru Full time

    To provide thought leadership on organisational development, effectiveness concepts and their applicability to organisational performance. To provide research, analysis, and process support to organisational initiatives relating to organisational culture, employee engagement and change.• To support the creation of a compelling EVP that creates...


  • Sandton, South Africa Tych Business Solutions Full time

    **Job ID**: 68338**Date Posted**: Posted 1 day ago**Location**: Sandton**Job Title**: TECHNOLGY/ DOMAIN SPECIALIST FTC - SANDTON - GAUTENG **REQUIREMENTS** - Hands-on public cloud experience - AWS, Google Cloud, Azure, Heroku - Strong understanding of containers - Docker, Kubernetes - Required experience in REST API development - Polyglot developer with...


  • Sandton, South Africa TalentCru Full time

    SENIOR SPECIALIST: DISTRESS ADVISORY Our client is currently recruiting for a Senior Distress Advisory Specialist . This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy.Brief DescriptionTo provide advisory services, to clients depicting early warning...