Virtual Chiropractic Assistant

2 weeks ago

Bellville, South Africa Balance Virtual Assistance Full time

We are looking to recruit a remote-working Virtual Assistant to join our passionate call centre team in serving the Chiropractic industry.

**About the Company**

Balance VA is a highly successful call centre, based in the UK, focused on serving the chiropractic industry. As the administrative and client communication backbone of many chiropractic clinics, we are on a mission to deliver this excellent support to many more clinics. Balance Virtual Assistance was founded in April of 2018 and already has a full (and growing) range of clients all across the UK. We work with multiple different Chiropractic clinics, assisting them in their mission to impact their patients’ lives and get them out of pain.

**Overview**

We are looking to recruit a Call Operator / Virtual Assistant to join our call centre team.

Are you self-motivated, energetic, and enthusiastic about health? Do you care about people and have a confident, positive outlook on life? Then we are looking for you

As this is an exciting, fast-paced and challenging role you must be computer literate, able to multitask and work well under pressure. You must have a customer centric attitude and a strong work ethos, and be willing and able to learn a range of new skills. The job requires a lot of attention to detail with regard to names, dates etc.

Existing knowledge of Chiropractic, even just having had treatment yourself, would be beneficial but is not required. You will have the opportunity to learn about Chiropractic, health and wellness, and join a growing company with a bright and exciting future

**Skills**

Required skills and experience:

- 3+ years experience with Microsoft Office
- 2+ years experience in Customer service
- Aptitude for computer-based technologies (including computer games) or experience with softwares such as Slack, Front App, and Online schedulers / Diary managers / Booking platforms

We would love to have you on our team, if you:

- Are great at multi-tasking, with fantastic computer
- Possess good admin and organisational skills;
- Are punctual, reliable and customer focused with an attention to detail;
- Have exceptional customer service and communication skills;
- Are flexible, a committed team player and willing to go the extra mile;
- Pay great attention to detail, because the details matter a lot;
- Are a motivated, self-starter who can work independently with mínimal supervision;
- Are a positive person with and interest in health and wellbeing.

**Responsibilities**

**Compensation**

**Bottom Line**

This job offers you fulfilment and career progression. Superb training and support will be provided both initially and ongoing. If you’d like to work directly with the Founder of a rapidly growing and disrupting business moving at rocket speed, this role is for you. You’re not only amazing at your job, but you want to make a difference.

**Experience**:

- Microsoft Office: 3 years (preferred)
- Chiropractic Assistant: 1 year (preferred)
- Customer Service: 2 years (required)

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