Management Couple
4 weeks ago
High end lodge close to Hoedspruit is looking for a a management couple to assist with the overall management of operational facets of a lodge, working closely with the operations team and HOD’s to ensure guests expectations are exceeded, teams are trained and developed and management of company assets.
Qualifications / Experience
- 5 years + experience in high level hospitality position
- 4/5* experience
- Experience in managing an HOD team through regular meetings, objective setting, appraisals and regular feedback
- Experience of forecasting business & planning staffing to meet occupancies
- Experience of meeting statutory criteria - licences, health & safety aspects and government requirements
- Experience of implementing and operating systems, controls including stock takes and controls
- Understanding of management of utilities and maintenance issues
- Previous experience of working in the bush or an isolated environment
- Good all round experience of Food & Beverage service, Front of house, housekeeping, etc.
- Experience of operating infrastructure, utilities and broader maintenance issues
- Experience of compiling budgets and using financial and statistical information to guide the team and drive the business
- Ability to deal with difficult situations, challenging guests; staffing issues
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