Food & Beverage Supervisor

2 weeks ago

Umhlanga, South Africa HotelJobs.co.za Full time

**Food & Beverage Supervisor**

World Class 5* Hotel North Coast KZN

To supervise and coordinate the Restaurant and Room Service Teams, ensuring the establishment and upkeep of high standards while continuously seeking improvement. This includes the responsibility of managing budgets and gross profit, with a commitment to operate within the policies and procedures outlined in the operating manual
**Minimum Requirements**:
3 years’ experience as a supervisor in a 5-star environment
Ability to effectively listen and verbally communicate in English with all levels of staff and management
Must be proficient in MS Excel, Word and Outlook
Certificate or Diploma in Hotel Management would be an advantage
Ability to make decisions and work independently
Excellent organizational skills
Previous experience in food and beverage operations, with a good understanding of the culinary arts, food trends and beverage service.
Supervisory experience in a similar role is typically required
Knowledge of Micros point of sale system
Proficiency in Microsoft Office
**Key Attributes**:
Ability to effectively listen and verbally communicate in English with all levels of staff, management and guests
Ability to make decisions and work independently
Excellent organizational skills
Excellent leadership ability
Key Responsibilities:
Service Excellence
Timeliness and accuracy of order delivery.
To take personal responsibility for any guest situations, seeing the situation through to the solution
To ensure that Palm Court and Room Service teams follows correct billing procedures so that all revenue is correctly allocated and recorded
Revenue and Profitability
Achievement of revenue targets for Room Service and Palm Court.
Gross profit margins for food and beverage services.
Effective cost control to ensure adherence to budget.
Standards and Quality
Adherence to established service and presentation standards.
Regular inspection scores for cleanliness and hygiene.
Implementation of improvement initiatives based on feedback.
Team Performance
Staff productivity and efficiency in service delivery.
Training completion rates for the Room Service Team and Palm Court staff.
Employee satisfaction and morale within the department.
Order Accuracy and Efficiency
Accuracy rates in fulfilling g
Time taken to process and deliver orders.
Reduction in order errors or complaints.
Menu Performance
In Analysis of menu item popularity and profitability.
Feedback and suggestions for menu improvement.
Compliance with Operating Manual
Adherence to policies and procedures outlined in the operating manual.
Completion of regular audits to ensure compliance.
Timely implementation of any updates or changes in procedures.
Guest Loyalty and Retention
Repeat business and guest retention rates.
Participation in loyalty programs and promotions.
Implementation of initiatives to enhance guest loyalty.
Analysis of menu item popularity and profitability.
Feedback and suggestions for menu improvement.
Health and Safety Compliance:
Adherence to health and safety regulations in service areas.
Zero incidents of non-compliance during inspections.
Employee training on health and safety protocols.
Communication and Coordination:
Effectiveness of communication within the Room Service Team and Palm Court.
Coordination with other departments for seamless operations.
Resolution time for interdepartmental issues.

  • Food and Beverage Supervisor

    4 weeks ago

    Umhlanga, South Africa Red Carnation Hotels Full time

    Food and Beverage SupervisorJob  Summary:To supervise and control the Food and Beverage allocated area and its staff members and to ensure that all duties are performed correctly and in a timely manner in accordance with the set standard of The Oyster Box, with the intention of ensuring that the highest standard of performance and service is achieved by...

  • Food & Beverage Operations Manager

    7 days ago

    Umhlanga, South Africa Seasoned recruitment Full time

    JOB PURPOSE: - Lead and coordinate the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to enhance them while adhering to budget - and gross profit targets. - Operate in accordance with the policies and procedures outlined in the standard operation manual. - Strategically plan work hours to align with business...

  • Food & Beverage Operations Manager - Umhlanga

    1 month ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    5* Hotel in Umhlanga is looking for a Food & Beverage Operations Manager to lead and coordinate the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to enhance them while adhering to budget and gross profit targets. - Operate in accordance with the policies and procedures outlined in the standard operation manual. -...

  • Food and Beverage Operations Mgr

    1 month ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    The role of Food and Beverage Operations Manager has recently become available within a 5* property with 6 food and beverage outlets, we are looking for someone with 5* hotel Food and Beverage Experience with a strong emphasis on leading and coordinating the Food and Beverage Team, establishing and upholding standards, and continuously seeking ways to...

  • Food and Beverage Manager Luxury All-suite 4 Hotel

    4 weeks ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    **Food and Beverage Manager - Luxury All-Suite 4* Hotel - Umhlanga** We are currently seeking an experienced and dynamic individual to join our client’s team as the Food and Beverage Manager for a prestigious luxury all-suite hotel in Umhlanga, South Africa. This is an exceptional opportunity to be part of a pre-opening team and lead the establishment of...

  • Food & Beverage Operations Manager - Luxury

    4 weeks ago

    Umhlanga Rocks, South Africa HotelJobs.co.za Full time

    ️ Lead the Culinary Symphony in Umhlanga Rocks! Food & Beverage Operations Manager Wanted! Are you a culinary virtuoso ready to orchestrate a dining experience like no other? Kendrick Recruitment has an exceptional opportunity for a seasoned Food and Beverage Operations Manager to showcase their leadership skills in Umhlanga Rocks!...

  • F&b Supervisor

    1 month ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    5* Hotel in Umhlanga is currently recruiting for a F&B Supervisor to supervise and control the Food and Beverage allocated areas and its staff members and to ensure that all duties are performed correctly and in a timely manner in accordance with the set standards, with the intention of ensuring that the highest standard of performance and service is...

  • Food & Beverage Cost Control Manager

    4 weeks ago

    Umhlanga, South Africa Seasoned Recruitment Full time

    **FOOD & BEVERAGE COST CONTROL MANAGER** **Job Summary**: Determine and maintain costs, adhering to strict budgets and ways of increasing company profits. **Minimum Requirements**: - Matriculation certificate (or equivalent) - Diploma/Degree in Accounting/Finance - 3-5 years’ experience in the same/similar role - Hotel experience an advantage. - Must be...

  • Food & Beverage Cost Control Manager

    1 month ago

    Umhlanga Rocks, South Africa Seasoned recruitment Full time

    **Job Summary**: Determine and maintain costs, adhering to strict budgets and ways of increasing company profits. **Minimum Requirements**: Matriculation certificate (or equivalent) Diploma/Degree in Accounting/Finance 3-5 years’ experience in the same/similar role Hotel experience an advantage. Must be well spoken and possess excellent people,...

  • Assistant F&b Manager

    1 month ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    We are seeking an **Assistant Food & Beverage Manager **for our Hotel in Umhlanga Duties to include: 1. Duty Management - interactive, intuitive, creative, active, visible 2. Staff Supervision & Management - preparedness of staff, grooming, decorum, demeanour and professional etiquette 3. Food & Beverage outlet readiness - clean, well stocked, maintained,...

  • F&b Cost Control Manager

    4 weeks ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    Hotel in Umhlanga is looking for a F&B Cost Control Manager to determine and maintain costs, adhering to strict budgets and ways of increasing company profits. - Produce accurate trading summaries for the Financial Controller and Executive Chef - Provide analytical review of monthly reports - profit driven recommendations. - Reporting: Profit estimate,...

  • Marketing Assistant

    4 weeks ago

    Umhlanga, South Africa Talent 101 Full time

    We are looking for a zealous Marketing Assistant to support the Marketing department of our company in its primary and administrative duties. - Bachelors' degree and relevant experience in FMCG - 3-years minimum related experience - Strong analytical ability and problem-solving skills - Stakeholder management and engagement - Financial acumen - Problem...

  • Reception and Events Manager

    4 weeks ago

    Umhlanga, South Africa Crew Life at Sea Full time

    Job Summary: We are seeking a dynamic and experienced Reception and Events Manager to join our cruise ship team. As the Reception and Events Manager, you will oversee the reception area and coordinate a variety of events and activities on board. Your exceptional organizational skills, leadership abilities, and passion for guest service will contribute to...