Card Sales Representative

6 months ago

Durban, South Africa TotalEnergies Full time

**Pays**

Afrique du Sud

**Lieu**

South Africa

**Lieu de travail**

DURBAN-FORMOSA RD 103(ZAF)

**Société employeur**

TotalEnergies Marketing South Africa (Pty) Ltd

**Domaine**

Commerce

**Type de contrat**

CDI

**Expérience**

Minimum 3 ans
- Appropriate degree in sales / business management or administration and 2-4 years marketing and sales experience in the oil industry or a comparable industry
- Practical ability to perform basic analysing and interpretation of financial statements / results gained through studies, training, or work experience
- Interacting with employees, managers, customers, and / or government / para-state organisations
- Practical sales, negotiation, and conflict resolution skills; working level of analytical and presentation skills
- Working knowledge and understanding of business and legal basics would be advantageous

**Activités**
- TotalEnergies Card, eFuel and Mobility solutions within the Retail department.
Develop Sales
- To maintain and increase volume at profitable margins in respect of On-road solutions at TotalEnergies Retail, Commercial and Truckstop sites.
- To sell new products and new options to customers to increase portfolio profitability, by doing direct selling inclusive of cold calling
- Manage relationship with Government and Provincial Customers on eFuel, take ownership and respond to tenders and requests on eFuel website
- To participate in business building campaigns, expos, forums, and activations

Analyse customer portfolio to increase profitability
- Reports monthly to management on key data and analysis of the portfolio (visits, sales, guarantees, credits matters)
- To ensure customers are all trained on the extranet website
- Participate and constantly revise marketing plan for sales area for EFT based on thorough market research.
- Extracts reporting for customers to present his business review when visiting (plan of contact)
- Executes action plan for customers on risk management (guarantees and overdue invoicing) following the risk committee
- Maintain the credit DSO as per objective at 31 days
- To effectively manage Marketing fees claims for area and ensure resolution for Customers
- Conducting feasibility studies and providing cost effective solutions and the implementation thereof

Ensures good customer service and customer satisfaction
- Registers all customers activity, communications, and incidents on accounts within Salsa Fleet
- Responds to customer claims within 48 hours for consideration and defines an action within 10 days to address to the customer if not resolved
- Manages basic customer requests
- To train and support Sales staff, Merchants, and Customers in understanding of the On-road EFT solutions.

HSEQ:

- To effectively manage and minimise HSE risk within area of responsibility by ensuring
- Compliance with all HSE Policies, rules, guideline, and legal requirements
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
- That HSE competency requirements are identified & enforced within area of responsibility

**Contexte et environnement**
- Managing an agreed geographic area, with diverse customers and operating within a highly competitive market
- High focus in achieving an effective balance between marketing benefits and profitability for Customers and Company
- Ensure long-term sustainable and profitable business in EFT dynamic markets where customers have freedom of choice

***
TotalEnergies is an equal opportunity employer and all applicants that meet the specified criteria will receive consideration for employment without discriminating unfairly on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.

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