Leads Consultant
4 weeks ago
**Duties & Responsibilities**
The Leads Consultant will be required to execute the following duties and responsibilities, but not limited to the below.
- Achieving the minimum production norms and targets set.
- Making quality outbound calls to clients with the aim of creating quality sales opportunities.
- Adhering to the quality standards of the client.
- Recording client information and requests on the Sentrix system.
- Handling and appropriately refering customer complaints and objections
**Desired Experience & Qualification**
- Minimum 3 years Call Centre experience
- Call Centre experience - Outbound experience would be an advantage
- Previous financial services experience will be advantageous
- Knowledge of Sentrix
- Matric
- RE Exam Advantageous
- Cultivates Innovation
- Client Focus
- Drives Results
- Flexible and Adaptable
- Communication Skills
- Problem solving Skills
- Time Management Skills
- Ability to work with people
- Treating Customers Fairly
- Target driven
**Job Types**: Full-time, Permanent
Ability to Commute:
- Cape Town, Western Cape (preferred)
Ability to Relocate:
- Cape Town, Western Cape: Relocate before starting work (required)
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