Restaurant Manager

3 months ago


Cape Town, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy - Restaurant Manager**

**Cape Town - CBD**

The Restaurant Manager will be responsible for managing inventory, managing employees, overseeing operations, handling customer complaints, and generating restaurant and kitchen financial reports within the restaurant.

**Requirements of Position**
- Grade 12
- Computer Literate: Excel and Word
- Pilot Experience
- Fluent in English and Afrikaans (an additional language would be beneficial)
- Previous experience in Restaurant management
- Excellent organisational, communication and administrative skills - Essential
- Daily/Weekly/Monthly reports
- Front of House Responsibilities
- Stock taking experience essential
- Valid drivers License and own vehicle.
- Basic Accouting skills
- Sober and honest habits (poly-graph available)
- Contactable references
- Guest Relations Skills are essential
- Can do attitude and detail orientated.

**Responsibilities of Position**
- Coordinate daily Front of the House and Back of the House restaurant operations while delivering superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints and regularly review product quality and research new suppliers.
- Organize and supervise shifts and appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products and ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it while controlling operational costs and identify measures to cut waste.
- Contributing to ensuring the YTD departmental profit per the budget is achieved and assisting in creating loyalty, trust, and respect amongst the entire F&B team.
- Assisting in creating a departmental working environment focused on staff development and job fulfilment to achieve employee loyalty.
- Contributing to revenue control by sharing responsibility for the kitchen and F&B department’s financial performance and long-term sustainability.
- Accountable for Food and Beverage control and the related results of the restaurant/s and ensuring that standards are always maintained in the restaurant/s.
- Ensure the highest hygiene standards in relation to service delivery and consistently make sure that buffet is cleared within prescribed time after service closure.


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