Sales Representative

2 weeks ago


Kempton Park, South Africa Xvalue Supply Chain Management (Pty) Ltd Full time

Ensure Implemented customer-service standards are followed; respond promptly to customer inquiries; and resolve problems and complaints;
- Keep detailed records of customer interactions and transactions, record details of inquiries, comments, complaints, and of actions taken
- Prepare daily, weekly, and monthly statistical reports as appropriate.
- Create and maintain a positive, supportive, customer-oriented environment for all the organization and non
- organization clients
- Develops and maintains strong relationships with customers by providing support, information, and guidance
- Liaising with all relevant departments i.e transport, warehouse, accounts etc and external sales representatives
- Following up on orders whether they have been loaded or if there are possible delays and informing customers
- Processing of sales orders in the system SAP and invoices
- Accuracy in details.
- Ensure that all credit notes are done and followed up with the accounts departments
- Calling customers when necessary, regarding upcoming sales and or getting orders
- Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role
- Knowledge of selling floor tiles essential
- Knowledge of tiling wholesale industry is a must

**Experience**:

- Sales: 3 years (preferred)


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