Credit Verifications/ Debt Collection Manager

4 weeks ago

Jet Park, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Request information from credit verification platforms regarding customer credit history and credit scores

Request trade references and vet customer appropriately

Issue welcome letters to approved customers

Determine appropriate credit limits and present for approval in terms of authority matrix

Review debtors report updates compiled by the Credit Controller and provide assistance for collection as required

Update and review daily cash flow and follow up on collections that did not come in as expected

Collate required support for credit notes and refunds and present for approval in terms of authority matrix

Chair debtor's meetings with each vertical lead and Account Managers

Discuss actions to be taken on delinquent customers and follow up on actions as agreed

Document and send updated action plan report to Finance Executive

Review of debtors reports on a weekly basis

Initiate customer visits when required to resolve queries on accounts or for customers with payment problems

Follow up on problem customers by initiating visits to customers / letter of demand / acknowledgement of debt / final demands / final reminders

Handing customers over to attorneys to start legal processes

Maintain legal accounts register

Manage legal costs

Keep track of legal processes and updates

Regular meetings and correspondence with attorneys regarding legal matters and trial preparations and providing updates to the Finance Executive

Set debt collection targets for Credit Controllers and monitor achievement of set targets

Prepare the cash flow projection for the collections expected

Prepare recons for month end close

Ensure month end deadlines are met and reporting is done timeously and accurately

Ensure necessary rates are properly maintained and all necessary rate adjustments are done correctly

Ensure timely and accurate billings to customers

Assist with auditors requests and enquiries

Review and improve processes

Grade 12 (Matric) or equivalent

3-5 years + credit management experience in a fast paced and target driven Logistics/Courier environment

Diploma / Degree in Credit Management or accounting related/equivalent

Legal related background will be an advantage

Commercial / Industrial background

Proficient in MS Office and Pastel

Experience in budgeting and forecasting

Knowledge of the National Credit Act, including legal processes to collect debt

Knowledge of POPIA Act

Team management

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