Mascor: Senior Technician

1. Quality of work
- Knowledge of work & systems including diagnostics.
- Ordering correct parts first time round to complete job
- Loading and closing of quality DTAC's 100%
- Comebacks less than 3% of own total labour sales
- Productivity at 100% and efficiency 85%
- Charge to total percentage = 85% - Carry out all DLM's and courses assigned timeously.
- Adhere to company SOP’s.
- Comply with Company minimum tool requirements.
- Efficient time management re travelling etc.

2. Administrative duties
- Completion of job cards within 24 hours
- Accurate completion of daily reports and technician diary.

3. Customer service
- Ensure customer satisfaction is at 100% and all queries are attended to timeously.
- Ensure proper communication regarding jobs in progress

Qualifications:
Trade Certificate (Essential)

Grade 10 (Essential)

Matric-National Senior Certificate
- Grade 12 N2

Occupational Health and Safety Skills

Computer Skills

Communication Skills

Practical Skills

Problem Solving Skills

Supervisory Skills

Time Management

Skills Experience: Must be able to work on advanced construction and forestry machinery and equipment

Excellent Knowledge of Mechanical, Electrical components of forestry machinery and equipment Working

Knowledge of Vehicle Diagnostics Systems and Methods Driver's License Code 8