Foreclosure Consultant

KwaZulu Natal, Durban
- R 20000 - R 20000 Monthly Cost To Company

Foreclosure Consultant position based in La Lucia

**Key Purpose**:

- Handle all arrear accounts transferred to the Foreclosure Undefended Team at Foreclosures and where it is necessary, to institute legal action using approved attorneys on the company panel.
- Negotiating with clients regarding their arrears.
- Ability to work with accounts where legal action has commenced.
- Interaction on a daily basis with attorneys via telephone and E-mail and internal systems.
- Diarizing accounts for follow up on diary dates or sooner if the need arises.
- Attending to ITC and Deeds Office enquiries where necessary.
- Identify trigger accounts and maintain constant follow ups to reduce NPLS and avoid breach of triggers. Identify High risk and High balance accounts and action within agreed turnaround times.
- Preparing the minimum bid figures and advising the attorneys attending the sale of what the reserve price is.
- Dealing with a matter, with a view to normalize the account as soon as possible and if not possible to bring the matter to finality within the shortest space of time and with the mínimal cost and loss implication.
- Be proactive and strategic in risk and compliance management by complying with all relevant legislation and continue to position risk and compliance as a critical business management pillar.
- All action to be taken within agreed mandates, policies and procedures.
- Ensure all communications, including written and verbal, are of a professional standard at all times.
- Meticulous file management and updating the system with record to any action or follow up attended to on an account.
- To endeavour to make provision for bad debt the best in the financial sector.

**ADDITIONAL TASKS**:

- As set out above, these are specifically the tasks that are indicated in this job description; however the list is not exhaustive and unlimited. We do reserve the right to instruct the consultant to attend to any additional tasks or functions which may arise in the future or which may be incidental and ancillary to those already mentioned.

**Alignment to business driver/strategy**
- Low cost servicer and originator: providing a quick and efficient service in the department. Ensure improved productivity and business efficiencies.
- Alignment to the philosophy and delivery of Amazing service.
- To proactively contribute to the profitability of the company, by effectively managing the arrears book and minimise losses.

**Amazing Service alignment**
- Conducting oneself in an Amazing and professional manner when executing responsibilities and all interactions.
- Ensure that a high level of care, commitment and communication is always displayed.

**Aligned to values and self development**
- Align personal values to the company's culture and values
- Take responsibility for your personal development and career pathing
- Subscribe to company's code of ethics
- Manage your behaviours to enhance the reputation and brand of your department and the company at all times.
- Comply with all legislation governing the organisation.
- Support and encourage the Amazing Service culture.

**Minimum Requirements**:
**Education**
- LLB (Law Degree)
- **Preferred**: Admitted Attorney

**Experience**:

- 2 to 3 years of related legal experience and knowledge.
- **Preferred**:3 to 4 years experience within related legal fields

**Generic Competencies**:

- Ability to make sound business decisions
- Empathy
- Assertiveness
- Systemic thinking
- Confidence
- Ability to work under pressure
- Stress management

For more information please contact:

- Liesl Cloete