Warehousing and Logistics Manager

Reporting: Supply Chain Executive

**Purpose**:
Cape Herb & Spice operates raw material and finished goods warehouses across multiple sites and we are recruiting a Warehousing & Logistics Manager to oversee the operations of the warehousing and logistics functions.

**Role objectives**:

- Ensure that the warehouse operations perform at peak efficiency, with stock integrity and customer satisfaction the primary goal.
- Plan warehouse operations by determining product handling and storage requirements, staffing and equipment requirements, gate processes, and inter-site logistics requirements.
- Manage warehouse operations across multiple sites to ensure peak efficiency, stock integrity and customer satisfaction the primary goals.
- Review and implement best practice warehouse processes and technology to meet company standards for productivity, safety, quality, and customer service.
- Manage and train the Supervisor team to solve day-to-day operational issues and reach short
- and long-term performance goals.
- Plan and manage inbound and outbound logistics within the company.
- Maintain a safe and healthy work environment by establishing and enforcing company standards and procedures and complying with legal regulations.

**Key Functional Areas**:

- Warehousing Function:_
- Develop overall warehouse strategy and annual operations plan, aligned with the overall business strategy.
- Manage, lead, and develop the warehouse supervisory team.
- Manage the warehousing operations to ensure productivity is optimised, inventory integrity is maintained, compliance with system and process controls.
- Manage the companies bond store / rebate store to ensure SARS compliance.
- Monitor performance and use best practice processes and technology to drive continuous improvement / redesign of warehousing processes to ensure enhanced operation/delivery.
- Manage warehouse costs in line with budget.
- Meet regularly with warehouse Supervisors to analyse performance and develop actionable plans for loss prevention.
- Regularly report on warehouse performance metrics.
- Manage stock counts across multiple warehouse sites.
- Ensure HSE and Food Safety regulations and controls are complied with in the warehouse environment.
- Ensure warehouses meet customer service expectations.
- Logistics Function:_
- Manage and develop the shipping team/ department.
- Negotiate contracts with logistic and shipping suppliers.
- Monitor supplier performance and ensure contractual obligations are met.

**Required Knowledge and Skills**:

- Excellent leadership and communication skills
- Strong knowledge of warehouse operations and inventory management systems.
- Ability to identify and resolve problems in a timely manner.
- Detail-oriented with good organizational skills.
- Proficient in Microsoft Office Suite and warehouse management software.

**Required Prior Learning/ Experience**:

- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- Proven experience as a Warehouse Manager or similar role.

**Personal Characteristics**:

- Ability to influence outcomes through persuasion and impact.
- Strong interpersonal skills to effectively interact with all teams, areas and levels of business.
- Stakeholder management skills - identification, engagement, and management with key stakeholders.
- Strong time management, decision making and presentation skills.
- Internal & External customer service focused (service function).
- High resilience and persistence to deliver sustainable results.
- High level of self-management.