Receptionist

4 months ago

Kuils River, South Africa Ackermans Full time

**Job Advert**:
If you are looking for an exciting, new challenge at a company with comprehensive benefits and an amazing culture, go ahead and apply

**Qualifications**:
**Essential**:

- Grade 12/ Matric Certificate

**Preferred**:

- A Secretarial Diploma, or an equivalent qualification

**Knowledge, Skills and Experience**:
**KNOWLEDGE**:

- Switchboard consisting of multiple lines

**SKILLS**:

- Excellent language skills (verbal and written) in English another second official language would be advantageous
- Well-groomed and professional manner
- Excellent telephone etiquette and communication skills
- Excellent interpersonal skills with pleasant and friendly demeanor
- Organized with good attention to detail and the ability to multi-task
- Customer services focus both internally and externally

**EXPERIENCE**:

- A minimum of two year's relevant experience gained in the managing and operating of a busy switchboard consisting of multiple lines.
- Excellent language skills (verbal and written) in English,
- Proficiency in Microsoft packages (Word, Excel, Power Point & Outlook)

**Key Responsibilities**:
**Switchboard Operation**:

- Perform reception duties in an efficient, professional and courteous manner
- Answer a high volume of calls and maintain a rapid response rate according to agreed standards
- Establish and maintain effective working relationships with co-workers, supervisors and the general public

**Receives Visitors**:

- Greets visitors and performs general administrative duties
- Welcomes, and alerts appropriate staff member/personal assistant of arrival for pre-arranged appointment.
- Assist security to record all visitors who enter and exit the company in the visitor register.
- Sign for goods received and deliver to the correct departments/individual
- Monitoring access to the building by visitors

**Access and Cleanliness**:

- Assist in the monitoring access to the building by visitors.
- Responsible for the neatness of the reception area in ensuring that our guests feel welcome to a clean and tidy office.
- Communicate and liaise verbally and in writing between 3rd parties and relevant staff, respond effectively to request (verbal or written)

**Administration and Office Duties**:

- Assist with administration duties as required
- File data and perform other routine clerical tasks as assigned and for other departments as needed
- Order and maintain relevant office supplies for the reception area
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.

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