Customer Direct Marketing Manager
7 days ago
**Job ID**:12628
- **Position Type**:Full-Time
- **Job Function**:Services & Other
- **Workplace Type**:Head Office
- **Division**:Head Office
- **Province**:Western Cape
- **Location**:Cape Town North
- **Suburb**:Parow (Parow)
Position Description:
**If you’re passionate about data-driven, personalised, direct to customer communication and are driven and motivated, don’t overlook the opportunity to join a dynamic and high-performing team where we put customers first and inspire them to live their best life**
**Join The Customer Hub who’s mission it is to enable everyone at TFG to “treat every customer as an individual”. The Customer Hub has been formed to work closely with the groups 20+ brands and our Loyalty team to drive true customer transformation across the organisation including the transformation of Direct Marketing.**
**You will be forming, growing, and leading a team of Direct Marketing Specialists and your key deliverables will include**:
**Your role includes, but is not limited to;**
- Manage, train & motivate the decision support team
- Analyse direct marketing campaigns across the business and recommend changes to improve performance of existing campaigns and suggest new campaigns to drive customer engagement & turnover growth
- Create and deliver reports and insights presentations to the business to drive improved personalized direct marketing at TFG
- Drive standard campaign reporting automation (which does not yet exist)
- Co-ordinate the delivery of bespoke customer selection models with the data scientist team
- Pre-Campaign: assist the team with pre-campaign requirements gathering and review briefs to ensure they are leveraging all the data that the business has access to. As well as conduct technical assessments
- Campaign: assist the team with campaign design, build, QC, approval and execution
- Post Campaign: assist the team with standard post campaign reporting and conduct deep dive analysis on select campaigns
- Complex Campaigns: Co-ordinate key multi-brand campaigns across all stakeholders in the Group (e.g. Black Friday and Sale)
**Skills, Competencies and Requirements**
- A customer focused mindset
- Minimum of 5 years work experience with marketing automation, BI, database marketing, IT, BA or product management and a minimum of 3 years leading a team
- Degree (Honours preferred) in Information Systems, BSc, Computer Science, Bcom, BBusScience
- Level of technical proficiency with specific attention to the ability to program in SAS & SQL
- Experience with data extraction, campaign fulfillment, business analysis, project management, optimisation and report automation highly beneficial
- Resilient - ability to drive initiatives forward even when faced with challenges
- Analytical thinker with strong problem solving skills
- Attention to detail
- Strong written and verbal communication skills
- Comfortable and effective influencer.
- You need to be flexible, resilient and have a high degree of emotional maturity as the environment is very dynamic and priorities can change.
**One or more of the following will help you stand out**:
- Experience in Retail industry
- Proven track record working in high performance environments
- Experience working with SAS solutions
-
Customer Direct Marketing Analyst
7 days ago
Parow, South Africa The Foschini Group Full time**Job ID**:12629 - **Position Type**:Full-Time - **Job Function**:Services & Other - **Workplace Type**:Head Office - **Division**:Head Office - **Province**:Western Cape - **Location**:Cape Town North - **Suburb**:Parow (Parow) Position Description: **If you are passionate about data-driven, personalised, direct to customer communication and, would like to...
-
Customer Direct Marketing Analyst
3 days ago
Parow, South Africa The Foschini Group Full time**Job ID**:15401**Position Type**:Full-Time**Job Function**:Services & Other**Workplace Type**:Head Office**Division**:Head Office**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **If you are passionate about data-driven, personalised, direct to customer communication and, would like to work with TFG’s...
-
Marketing Manager
1 day ago
Parow, South Africa The Foschini Group Full time**Job ID**:13899**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:Foschini**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: The opportunity: Our iconic ladieswear fashion and beauty brand Foschini is offering an exciting opportunity for a heavy...
-
Parow, South Africa The Foschini Group Full time**Job ID**:14285**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:Head Office**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: Seeking a career in Group Retail Marketing and Financial Services? Look no further! As a highly engaged member of our team, you...
-
Marketing Coordinator: Tfg Group Marketing
7 days ago
Parow, South Africa The Foschini Group Full time**Job ID**:11249 **Position Type**:Full-Time **Job Function**:Marketing & Communications **Workplace Type: **Division**:TFG Group Marketing **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **Marketing Coordinator - TFG Group Marketing (Contract)** **Parow** **Contract** Are you passionate about...
-
Marketing Coordinator
3 days ago
Parow, South Africa The Foschini Group Full time**Job ID**:14349**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:TFG Group Marketing**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Marketing Coordinator - TFG Group Marketing** **Parow** **Permanent** Are you passionate about our brands and...
-
Lead Product Manager
7 months ago
Parow, South Africa The Foschini Group Full time**Job ID**:17524**Position Type**:Full-Time**Job Function**:Ecommerce**Workplace Type**: **Division**:TFG Customer Hub**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Product Manager - Customer Hub** **Cape Town** **Permanent** **BE THE DIFFERENCE** TFG is the place where you get to live your best...
-
Parow, South Africa The Foschini Group Full time**Job ID**:11951 **Position Type**:Full-Time **Job Function**:Finance / Accounting **Workplace Type**:Head Office **Division**:Head Office **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **AP Clerk** **Job Profile - KPA level** **Purpose of the job** The AP Clerk within the Accounts Payable SSC...
-
Commercial Product Manager
1 day ago
Parow, South Africa The Foschini Group Full time**Job ID**:13535**Position Type**:Full-Time**Job Function**:Financial Services / Analytics**Workplace Type**: **Division**:Head Office**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **COMMERCIAL PRODUCT MANAGER - TFG REWARDS & CUSTOMER HUB** **Cape Town** **Permanent** **BE THE DIFFERENCE** TFG is the...
-
Marketing Assets Manager
1 week ago
Parow, South Africa Peninsula Beverage Company Full timeIn this role you are responsible for managing the Marketing Assets for Coca-Cola Peninsula Beverages. To ensure that the company achieves a return on investment on all Sports Assets. To ensure that a Total Beverage Solution is available within all Sports Clubs whilst ensuring that sales targets are met. - Assist in defining and aligning Sports Assets...
-
The Fix Creative Manager
16 hours ago
Parow, South Africa The Foschini Group Full time**Job ID**:12275 **Position Type**:Full-Time **Job Function**:Marketing & Communications **Workplace Type: **Division**:Exact **Province**:Western Cape **Location**:Cape Town North **Suburb**:Parow (Parow) Position Description: **The Fix Creative Manager** **Cape Town** **Permanent** **Did someone say fiyah, edgy, 20-something unisex value-fashion...
-
Marketing Manager
7 months ago
Parow, South Africa Ability Recruitment Full time**Job Information**: Industry **Real Estate and Property*** Work Experience **4-5 years*** Currency **ZAR*** City **Parow*** Province **Western Cape*** Country **South Africa*** Postal Code **7500** Our specialist Property client is looking for a Marketing Manager to establish and maintain corporate identify, design standards and policies,...
-
Brand Manager
1 week ago
Parow, South Africa The Foschini Group Full time**Job ID**:13794**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **In Sportscene we believe that we inspire the love of sneakers and urban culture. If you believe that too, then we have...
-
Marketing Sales Representative
7 months ago
Parow, South Africa Home Base Trade 37CC Full timeRequirements are as follows: - To represent the brand positively in a multitude of settings - To participate in event marketing - To generate brand awareness through word-of-mouth and social media marketing - To provide feedback and insight on new products/services - To grow and maintain Company outlying customer base - To call on local existing customers...
-
Customer Service Analyst
7 days ago
Parow, South Africa The Foschini Group Full time**Job ID**:12805 - **Position Type**:Full-Time - **Job Function**:Marketing & Communications - **Workplace Type**: - **Division**:Markham - **Province**:Western Cape - **Location**:Cape Town North - **Suburb**:Parow (Parow) Position Description: **Customer Service Analyst - Markham** **Responsibilities**: Reputation Management - Care & Complaints -...
-
Customer Service Analyst
1 day ago
Parow, South Africa The Foschini Group Full time**Job ID**:12805**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:Markham**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Customer Service Analyst - Markham** **Responsibilities**: Reputation Management - Care & Complaints - Professional interaction with...
-
Marketing Intern
7 months ago
Parow, South Africa The Foschini Group Full time**Job ID**:18577**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**:Head Office**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **Creative Minds: Join Our Marketing Internship Adventure!** Are you a go-getter with a passion for marketing...
-
Digital Content Manager
1 week ago
Parow, South Africa The Foschini Group Full time**Job ID**:13594**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **In Sportscene we believe that we inspire the love of sneakers and urban culture. If you believe that too, then we have...
-
Social Media Marketer
16 hours ago
Parow, South Africa The Foschini Group Full time**Job ID**:13554**Position Type**:Full-Time**Job Function**:Marketing & Communications**Workplace Type**: **Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description: **In Sportscene we believe that we inspire the love of sneakers and urban culture. If you believe that too, then we have...
-
Center Manager
1 week ago
Parow, South Africa Global Talent Solutions Full timeCentre Manager Responsible for the management of the Centre. Ensure investment growth and maximum income of Centre through effective Centre management and asset control. Assists Property Manager in developing related budgets, conducts entry and exit inspection for tenants, acts as brand ambassador for the centre by showcasing the centre to prospective...
