Internal Sales Administrator

**Job Summary**:
Based in La Mercy within the Dube Trade Zone. Reporting into the Analytics and Operations Manager, the purpose of this role is to provide administrative assistance with call schedule compliance, support to the sales team and operations and promoting customer satisfaction.

**Duties & Responsibilities**:

- **Sales Administration**: Checking Sales Team Daily Contact Reports, call compliance investigations and timekeeping.
- Assist with daily monitoring of Skynamo reports, escalate irregularities to relevant Managers.
- Distribution of sales and other compliance reports.
- High level maintenance of data integrity of Skynamo, sales administration process operational excellence and providing daily sales figures to sales team.
- **Rep Assistance**:Assist the regional sales teams with call cycle amendments and adhoc assistance in printing Rep Sales Reports.
- Ensuring all reps have relevant tools to operate effectively.
- Prepare and distribute all rep on-boarding documents, assist with travel arrangements relating to new rep training and arranging samples for product training.
- **Order Administration Assistance**: checking orders for correct pricing and pack size, first line contact for communication with customers, and back to school order process assistance.
- **Customer Administration**:Fielding customer queries, coordinate the loading of dummy call schedules, dummy pricelists, dummy pick slips and preparation of photo quotes.
- Processing electronic orders from customers and website and creating picture pricelists and other order forms.
- **Office Management**:Travel and entertainment bookings, virtual office management bookings and coordination, assistance with sales conference planning and Director and Senior Sales Management travel bookings and adhoc assistance.
- Weekly/monthly HR report submissions and assistance with adhoc DCR investigations.
- Creating/maintaining of spreadsheets, documents, memos as and when required for the Sales and/or Operations team.

**Key Competencies**:

- Strong organisational and administrative skills.
- Strong communication skills (both written and verbal) with the ability to communicate with others at all levels of the business.
- Highly systematic and well organised
- High attention to detail.
- Demonstrated ability to multitask and prioritize.
- Ability to work independently and within a cross-functional team.

**Minimum Requirements**:

- Grade 12 with exemption pass
- Relevant tertiary degree preferable
- 2 year’s relevant experience
- Computer literacy and MS Office packages particularly excel and powerpoint.

Ability to commute/relocate:

- La Mercy, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- FMCG Sales Admin: 2 years (required)

License/Certification:

- Matric Certificate (required)