Program Manager

3 weeks ago

Johannesburg, South Africa The Talent Hive Full time

Build and maintain relationships with clients
- Able to work with the companyExec and team.
- Formulate, organize, and monitor inter-connected projects
- Decide on suitable strategies and objectives
- Assist in implementation and adoption of Agile methodology
- Coordinate cross-project activities
- Lead and evaluate stream leads and other staff
- Develop and control deadlines, budgets, and activities
- Participate in the management of people and vendors
- Assess program performance and aim to maximize ROI
- Resolve projects’ higher scope issues
- Executive engagement, stakeholder management and governance including: Steerco management.
- Managing feedback
- Ensure feedback is provided to:

- Sponsors, including shareholders
- Focus group
- General (through Newsletters)
- Board
- Various Governance Structures of the Shareholder
- Prepare management reports
- Reporting:
**- Providing templates for reporting**:

- Status Reporting
- Risk Reporting
- Benefits Tracker
- Alignment to COBIT PM guidelines
- Ensure reports for the steerco, board and Execs are prepared
- Ensure the stream leads report on status
- Budget management and control. Managing budget and approvals:

- Created a change request framework accepted by all sponsors
- Ensure all out of budget activities follow the approval process
- Weekly finance meetings to review budget
- Interdependencies: Coordinating stream leads and overlapping areas:

- Work with stream leads to ensure individually considered all the areas relating to other streams and ensuring the right decisions are made by the right stream lead
- Resolving conflicts and issues within the streams and areas that seem grey
- Meet regularly to ensure all stream leads are aware of various stream updates and dependencies
- Ability to manage at the conceptual "flight plan" level; yet also able to deep-dive to identify, unpack challenges if needed.
- Able to ask the right questions.
- Managing program schedule
- Weekly updates:

- Work with the service providers PMs to ensure we are on schedule and flag any imminent risks to the schedule
- Program delivery
- Coordinating the various PMs to ensure alignment in delivery
- Manage off-shore development teams

Qualification

**Minimum Requirements**:

- Matric
- Qualification in Project Management

Work Experience

**Minimum Requirements**:

- At least five years prior experience in the role of a Project Manager or Program Management
- Must have managed projects in a Short-term Insurance
- Solid knowledge and understanding of the SDLC
- Experience and knowledge of the steps and process. Waterfall, Agile, Scrum, Kanban experience/knowledge
- Understand framework used/applied and able to shape optimal approach

**Preferably, in addition to the above**:

- Relevant Experience as a Manager of Transformational IT Change Initiative/Project with similar risk, size and complexity
- Solid knowledge and understanding of the SDLC. Experience and knowledge of the steps and process. Waterfall, Agile, Scrum, Kanban experience/knowledge. Understand framework used/applied and able to shape optimal approach

**Minimum Requirements**:

- Excellent agile based project management
- Good understanding of Business, IT and Supplier Partner roles (Includes: Scrum Master(s), Project Management, Change Management, Architecture, SME, Business Owners etc.). Able to "orchestrate" and motivate a can-do, motivated team
- Key disciplines: Able to create, adjust, maintain structure, Stakeholder management (including conflict resolution), Facilitate decision making, Tight risk and issue management, Planning, Change control and scope management, Benefits and Cost management
- Displays an appreciation and understanding of IT concepts and the SDLC
- Thorough understanding of project/ program management techniques and methods
- Excellent Knowledge of performance evaluation and change management principles
- Excellent knowledge of MS Office; working knowledge of program /project management software (MS Project etc.)

Between 5 - 7 Years

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