Mascor (John Deere): Technician

Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.
Mascor is currently looking for a construction and forestry technician to perform maintenance, assemble relevant components and perform repairs on all equipment.

**RESPONSIBILITIES**:
1. Quality of work
- Knowledge of work & systems including diagnostics.
- Ordering correct parts first time around to complete the job
- Loading and closing of quality DTAC's 100%
- Comebacks less than 3% of own total labour sales
- Productivity at 100% and efficiency 85%
- Charge to total percentage = 85%
- Carry out all DLM's and courses assigned timeously.
- Adhere to company SOP’s.
- Comply with Company minimum tool requirements.
- Efficient time management for traveling etc.

2. Administrative duties
- Completion of job cards within 24 hours
- Accurate completion of daily reports and technician diary.

3. Customer service
- Ensure customer satisfaction is at 100% and all queries are attended to timeously.
- Ensure proper communication regarding jobs in progress

**REQUIREMENTS**:
a. Qualifications:
i. Min: Grade 10 & Job related Trade certificate

ii. Ideal: Grade 12 / N2 & Job related Trade certificate

b. Experience:
i. Must be able to work on construction and forestry machinery and equipment

KEY COMPETENCIES

a. Able to operate under pressure.

b. Attention to detail.

c. Good communication skills

d. Excellent practical skills

e. Problem-solving abilities.

f. Willing to work in a team.

g. Basic supervisory skills,

h. Computer literacy,

i. Time management skills