IT Support Technician Inhouse, West Rand

2 weeks ago


Gauteng, South Africa The Right Company Full time

**INHOUSE IT SUPPORT TECHNICIAN - WEST RAND - R15000 to R18000**

The Right Company are currently recruiting for the position of IT Support Technician for a client on the West Rand.

Key duties and responsibilities include (but are not limited to):

- Manage and resolve tickets logged on helpdesk.
- Assist software vendors to troubleshoot and diagnose issues through to resolution
- Diagnose and resolve hardware issues - Printers, PC’s, monitors, Scanners etc.
- Perform preventative maintenance on PC’s and printers.
- Manage printer toner cartridges and ensure we always have stock. Get quotes for cartridges and place order.
- End user support on SAP Business One.
- Management of user rights: Locking / unlocking of users in Active Directory, SAP Business One.
- Logging of faults with service providers - Telkom, VoxTelecom, TelecomPABX, QWIX, etc.
- Willing to be available for afterhours remote support when needed.
- Escalation of issues, he/she is unable to resolve in a timeous matter, to the IT Manager.

Education, Experience and Key Competencies
- Grade 12
- IT Qualification (highly beneficial)
- At least 5 years IT support experience
- SAP Business One support experience
- AD, DHCP, DNS support experience
- Hyper-V experience
- Microsoft Office 365, OneDrive, SharePoint.
- Excellent computer skills
- Critical thinking and problem-solving skills
- Planning, prioritization, and organizational skills
- Decision-making
- Good written and verbal communication skills
- Able to work in a team, with attention to detail.

Please send updated CV in WORD together with a recent, professional head and shoulders photograph.

**PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE**

WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE

**Salary**: R15,000.00 - R18,000.00 per month

Ability to commute/relocate:

- Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)


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