Hotel Porter

2 weeks ago

Franschhoek, South Africa Leeu Collection Full time

The Leeu Collection is known for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality portfolio offers dynamic career opportunities to positive, vibrant and energetic individuals.

To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you are enthusiastic and passionate about welcoming and serving guests with the willingness to go the extra mile. A valid driver's license is a must

**Experience and Skills**:
Previous working experience in a 5 star luxury environment

Excellent communication skills in English, both written and verbal

Excellent interpersonal skills to be able to interact with guests

Efficient complaint handling

Be Flexible in other departments

Inherent Requirements:
Matric Certificate

Valid Driver’s license with PDP

Ability to work shifts including weekends, public holidays and night shift

Physically fit, energetic and able to stand all day

COVID-19 Vaccination Mandatory

**Main Responsibilities**:
Assist guests with their luggage, parcels, etc.

Interacting with guests while assisting with luggage

Parking guests’ cars

Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception

Upselling of other Leeu Collection facilities and services including our affiliates

**Job Types**: Full-time, Permanent

COVID-19 considerations:
All current Covid protocols will be maintained

**Experience**:

- Hotel: 1 year (required)

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