Restaurant Foh Manager
2 days ago
Busy restaurant based in CT Central is looking for a FOH Manager with Bar Management experience to be the first point of contact for our guests when entering the restaurant and ensure to provide excellent customer service and a pleasant dining experience to our guest.
- Welcome guests to the venue
- Escort guests to assigned dining or bar areas
- Provide menus and announce waiter/waitress name
- Check with senior chef on duty if there are any changes to the lunch/dinner menus
- Change the menus from dinner to lunch and vice versa (depending on shift)
- Create a handover sheet for the next shift/go through handover sheet of previous shift
- Answer incoming calls and address guests’ queries
- Be familiar with the reservation policies, such as booking times, etc.
- Assist with charging and closing bills
- Stock takes for bar & restaurant
**Requirements**:
- Grade 12, hospitality certificate will be a plus
- Preferably 2 years previous restaurant management experience
- Experience in managing reservations
- Computer literate with excellent competence in Microsoft office packages
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person) and ability to pay attention to detail
- Strong organizational skills with the ability to monitor the entire dining and bar area
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