Waitron (Kwazulu-natal, Zinkwazi Beach)

2 months ago

KwaZuluNatal, South Africa ANEW Recruitment Full time

**Job Advert Summary**:
**ANEW Hotel Ocean Reef** is looking for bubbly **Waitrons** that will assist in taking orders, to serve and up-sell food and beverage to guests. Create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, with good knowledge of menu, creating results that contribute to the mission and overall success of the company.

**Minimum Requirements**:

- Matric (Grade 12) certificate, with a hospitality qualification is desirable
- At least one years’ plus banqueting waiter experience within the hospitality industry in 3- & 4star property.
- Knowledge of Plus point systems and procedures
- High level of customer service, disciplined, organised, and attention to detail essential. Excellent communication skills in English and IsiZulu will be advantage
- High degree of self-motivation and ambition
- Must be able to work shifts, nights and weekends

**Duties and Responsibilities**:

- Greet customers politely as they enter the restaurant, project a hospitable, polite, friendly, warm, and smiling attitude to all employees and customers.
- Explain the menu items in terms of preparation, ingredients and presentation, practice suggestive selling skills to improve average spend per head and customer experience.
- Input order on Plus point
- Adhere to company cash and all money handling procedures.
- Re-set and prepare conference venues for customers including decorations, condiments, napkins, utensils, clean tables and ensure they are cleaned.
- Bid guest’s farewell and invite them back to the hotel on departure

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