Vehicle Sales Executive

2 weeks ago

Pinetown, South Africa Ellahi Consulting Full time

**Vehicle Sales Executive - Pinetown**

**Core purpose of the role**

To manage the process and team to ensure that vehicles are available at the right mix, quality, time, and place so as to exceed customer expectations.

**Location**: Pinetown, KwaZulu Natal

**Salary**:R9 500.00

**Benefits**: Company car, provident fund at 18.5 % and Medical Aid Subsidy (R1415)

**Academic Qualifications**
- Matric with minimum E aggregate
- Code 08 unendorsed driver’s license
- Sales courses/certificates will be advantageous

**Work Experience**
- Minimum 2 years work experience
- Previous sales/ Vehicle sales experience

**Knowledge**
- Excellent knowledge of vehicle models
- Good knowledge of car sales industry

**Skills**
- Basic knowledge of Excel, Word, Outlook and Automate literacy
- Able to match customer needs to suitable vehicle
- Qualify a customer
- Convert leads into sales
- Excellent communication skills, both written and verbal
- Build and maintain long terms relationships
- Ability to read people and adapt own behavior Accordingly

**Personal Attributes**
- Customer focused
- Persuasive
- Organized Results
- Driven
- Interpersonal savvy
- Integrity and trust
- Energetic
- Self-motivated

**Key deliverables and outputs**
- Meet and greet customers
- Establish customer needs and present suitable options
- If sale is successful, complete Offer to Purchase with customer and obtain relevant documentation as per procedure
- Arrange demo or test drive for customer as per procedure
- Prepare Deal file and hand over to F & I Business & Branch Manager for sign off
- Continuously follow up with F & I Business Manager on finance status and keep customer informed
- Once finance is approved, prepare vehicle and schedule date of delivery with customer
- Explain 30 day exchange plan to customer
- Ensure all fitments are completed prior to delivery
- Deliver vehicle, explain features and hand over associated documents and keys as per procedure
- Obtain signature of customer and file completed Deal file
- Follow up post
- delivery with customer as per procedure
- Follow up on leads within 1 hour
- Knowledge of vehicles and the company’s products and services must be current
- Register vehicle and obtain license plates prior to delivery
- Ensure all outwork have a matching order and invoice is received upon completion of work
- Complete daily activity sheets and present progress to manager weekly
- Obtain trade-in evaluation from manager and inform customer of offer for vehicle
- Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for trade-in vehicles
- Follow up on pay-out from banks as per procedure
- All queries are responded to within same day
- All customer complaints are communicated to manager and resolved same day
- Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor
- Stock on showroom floor is presented and priced correctly
- Showroom and work stations are kept clean and tidy
- All Deal files are accurately filed
- Attend Redline team meetings monthly
- Attend regional sales meeting quarterly

**Salary**: From R9,500.00 per month

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