Process System Technician
5 months ago
**Purpose of the job**
To ensure continuous packing process operational excellence, continuous improvement, and legal compliance, through providing technical guidance and support on all instruments supporting efficient packing for all plants on site. This includes but is not limited to packing equipment, the hole in wall, in-line scale system, and date coding systems.
**Responsibilities**
- To ensure 100% uptime relating to all Hole in the wall process and systems through:
- Implementation of process control and information systems with the relevant managers
- Through maintenance and continuous improvement of the software and hardware
- Corrective and preventative maintenance on all inline scale and controllers as well a process inspection and coding equipment
- Liaison with relevant service provider, IT, milling corporate technical team and relevant managers to implement corrective actions
- Providing cost estimation on required equipment upgrades
- To cost effective packing operations through ongoing monitoring, analysis, forecasting, reporting and guidance to the relevant plant manager to identify continuous improvement and lean six sigma projects
- To Support continuous improvement of writing and training team on internal standards and SOPs related to the HIW and sharing knowledge through advise, coaching and training of best practices and legislative requirements as needed
- To manage process service providers for date coding/metal detectors/X ray machines in to ensure:
- On time repair maintenance and calibration of instruments to maintain the integrity and reliability of these systems
- Updating to standard work instructions/training Manuals
- Training operators to use equipment correctly with relevant managers
- Timely contracting and review/amendment of service level agreement
- Billing and invoicing in collaboration with the relevant managers
- Tracking performance against agreed deliverables
- To actively participate in the Packing Invocoms informing team of issues for attention, reporting on issues and ensuring resolution thereof in collaboration with the relevant HOD’s in all departments.
- To Manage all process service providers relating to packing process control systems to ensure:
- On time repair maintenance and calibration of instruments to maintain the integrity and reliability of these systems
- Updating to standard work instructions/training Manuals
- Training operators to use equipment correctly with relevant managers
- Timely contracting and review/amendment of service level agreement
- Billing and invoicing in collaboration with the relevant managers
- Tracking performance against agreed deliverables
**Qualification Requirements**:
- Qualified Instrument Technician (Electronic)
- Certifications, such as A+, N+ and Windows 10
**Experience Requirements**:
- System IT Support/Technical role - 3 - 5-year - Essential
- Stock control systems (Software and Hardware) - 2 - 3-year - Essential
- FMCG manufacturing process environment - 1 - 2 years - Essential
- Hole in the wall system maintenance - 1 - 2 years - Desirable
- Date coding machine maintenance - 1 - 2 years - Desirable
**Key Outputs**:
**Competencies (Knowledge, skills and attributes)**:
- Excel and Power BI - Advanced - Essential
- Fault finding and Route cause analysis techniques - Intermediate - Essential
- Supplier management skills - Intermediate - Essential
- Process control and improvement techniques - Intermediate - Desirable
- Data Analytics and trend identification
- Intermediate - Essential
- Fault and Route cause analysis principles - Intermediate - Essential
- Understanding PLC system requirements - Intermediate - Desirable
- Knowledge of Pneumatics and Electronics - Intermediate - Essential
- Lean Six Sigma/Continuous improvement techniques - Intermediate - Desirable
- Supplier relationship management principles - Basic - Desirable
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