Hardware Store Sales/cashier

2 weeks ago

Lansdowne, South Africa Build & Save Wetton Full time

Job Title: Hardware Store Sales Agent

Overview:
**Responsibilities**:

- Customer Engagement:

- Actively listen to customer inquiries and concerns, offering personalized recommendations and solutions to meet their needs.
- Deliver exceptional service at all touchpoints to build rapport and foster long-term customer relationships.
- Multitasking and Prioritization:

- Prioritize tasks effectively to ensure timely responses to customer inquiries, quote requests, and sales opportunities.
- Maintain composure and professionalism in a fast-paced environment, adapting quickly to changing priorities and customer demands.
- Quote Management:

- Receive and process customer requests for quotes, accurately capturing product details, pricing information, and delivery preferences.
- Keep meticulous records of customer inquiries and quote requests, ensuring all details are documented for follow-up and reference.
- Sales Support:

- Collaborate with the sales team to identify upselling and cross-selling opportunities based on customer needs and preferences.
- Assist with order processing, including entering orders into the system, coordinating product availability and delivery schedules, and following up on order status.
- Proactively follow up with customers to ensure satisfaction with their purchases and address any concerns or issues.
- Communication and Organization:

- Maintain organized records of all customer communications, quotes, and sales transactions, utilizing digital tools for efficient access and retrieval.
- Keep the sales area clean, organized, and well-stocked to enhance the customer shopping experience.

Qualifications:

- High school diploma or equivalent.
- Previous experience in retail sales, customer service, or a similar role.
- Excellent communication skills, both verbal and written.
- Strong multitasking abilities and the ability to prioritize tasks effectively.
- Attention to detail and accuracy in handling customer inquiries and transactions.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.

This job description outlines the essential responsibilities and qualifications for the Hardware Store Sales Agent position, highlighting the importance of multitasking abilities, communication skills, and customer-centric approach in driving sales and customer satisfaction

Pay: R8 000,00 - R10 000,00 per month

**Experience**:

- Hardware: 5 years (required)

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