Ecommerce Content Coordinator
2 weeks ago
**HERTEX FABRICS** is a leading supplier of high-quality fabrics, rugs, wallpaper and homeware for both the local and international market. What started in 1987 as a humble Cape Town showroom and has since grown into 15 showrooms nationwide, with more on the way. At Hertex we are a family run business that focuses on achieving excellence in everything we do. As a team, we encourage and support each other and are committed to the success of our customers and the business. At Hertex every day counts. We communicate with honesty and respect and work relentlessly, with passion and energy.
We require a full time Ecommerce Content Coordinator who will be based at our head office in Bellville.
**MAIN PURPOSE OF THE ROLE**:
Load and maintain content on Hertex websites to ensure that all product information and imagery are current and correct at all times.
Oversee, load and maintain the layout, visual look and overall content of the Hertex websites. They must understand the technical demographics and characteristics of website's users.
**MAIN DUTIES**:
- Set-up and maintain product catalogues - including product names, descriptions, attributes, images & videos. Sku's updated and removed when necessary
- Set-up and maintain website navigation catalogue - aligned to product assortments & brand strategies
- Maintain website search and keywords to align with customer expectations, and drive conversion
- Perform regular QA and website audits to ensure website content is of the highest standard
- Assist with user testing as needed for any website enhancements or project implementations
- Respond to issues or queries from customers, internal and/or external teams as needed
- Fixing errors
- Managing back-end systems i.e. Plytix & Shopify
- Managing the CSV files
- Coordinating web updates for Haus and Tradehaus
- Website administration - Populating CSV files for Haus and TradeHaus
- Uploading and exporting of images to PIM
- Managing web stock levels and out of stock products.
**REQUIREMENTS**:
- National Senior Certificate.
- Business degree or diploma in a related field.
- At least 5 years full time working experience.
- Shopify experience essential
- Prior experience in a similar role is desirable.
- Computer literate
- Proficiency and skilled in Microsoft suite (specifically MS Excel)
- High degree of numeracy and analytical, detailed, systematic and strategic approach to work.
- Good organizational and interpersonal skills.
- Comfortable with the use of and ability to learn new digital technologies.
- Knowledge and experience of eCommerce retail and/or Shopify is advantages.
- High attention to detail is essential.
We offer a basic salary with company benefits.
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