General Manager
1 month ago
**Job Title**: General Manager
**Location**: Sandton, Johannesburg
**Job Type**: Full-Time
**About Us**:
We are seeking a dedicated and experienced General Manager to oversee the operations of two neighboring restaurants in Sandton, Johannesburg. Our venues are known for providing a unique and vibrant experience, catering to families with children and ensuring top-notch service.
**Key Responsibilities**:
- Oversee day-to-day operations of both restaurants to ensure smooth functioning.
- Lead, manage, and motivate staff to meet high standards of service and productivity.
- Ensure adherence to restaurant policies, procedures, and standards.
- Maintain inventory, manage ordering, and ensure cost control.
- Develop and implement strategies to increase sales and enhance customer experience.
- Ensure health and safety compliance across both locations.
- Manage and optimize the use of GAAP and Pilot POS systems for efficiency.
- Handle scheduling, hiring, and staff training.
- Monitor financial performance, including budgeting, forecasting, and reporting.
- Engage with customers and address any concerns or feedback.
**Requirements**:
- A minimum of 5 years’ experience in a management role within the restaurant industry.
- Proven experience managing restaurants with a turnover of more than R3 million per month.
- Proficiency in GAAP and Pilot POS systems is essential.
- Strong leadership and communication skills.
- Excellent organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle high-pressure situations.
- Experience with budgeting, cost control, and staff management.
- A passion for customer service and hospitality excellence.
- **This is a non-employment equity position.**
**Benefits**:
- Competitive salary based on experience.
- Opportunity to work in a dynamic and growing restaurant environment.
- Staff discounts and other benefits.
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