Czech Speaking Passenger Support Specialist Job

3 weeks ago


Cape Town, South Africa Language Recruiters Full time

Your key **job** responsibilities as the **Czech speaking Passenger Support Specialist** in **Cape Town, South Africa** will include:

- Serve as a friendly and knowledgeable point of contact for **Czech **speaking passengers, assisting them with their travel-related inquiries, concerns, and requests
- Provide information about travel itineraries, flight details, accommodation bookings, tourist attractions, and more, ensuring a seamless and unforgettable experience
- Collaborate closely with their international team, including other Passenger Support Specialists, to resolve complex customer issues and optimise the overall passenger experience
- Maintain accurate records of passenger interactions, feedback, and complaints to help them continuously improve their services

Requirements for this **Czech speaking Passenger Support Specialist job** in **Cape Town, South Africa**:

- Fluency in **Czech **and English, both written and verbal, to effectively assist Czech speaking passengers from start to finish
- Exceptional interpersonal skills and a genuine passion for helping others, ensuring every passenger feels valued and well supported
- Proven problem-solving abilities, with a keen attention to detail and the ability to think on your feet in fast-paced situations
- A solid understanding of travel industry practices, such as airline operations, accommodation bookings, and general tourism information
- Proficient computer skills and the ability to navigate various software and communication platforms

If you wish to view additional Czech Language jobs, please click through to our job section.



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