Frontline Receptionist
6 months ago
As the Frontline Receptionist, you will be the first point of contact for the company and customer service is your top priority. You will welcome guests and greet people who visit the business as well as coordinate front-desk activities, including assisting and distributing correspondence, obtaining customer orders, understanding and interpreting customer requirements and redirecting phone calls.
Customer service attitude
Accurate typing, editing and formatting of admin documentation
Multitasking and time-management skills, with the ability to prioritize tasks
Ability to be resourceful and proactive when issues arise
Placing calls on behalf of managers when necessary
Reporting of telephone and other electronic problems to relevant people and following up until resolved
Greeting/receiving visitors on arrival, and ensuring the visitor gets to the applicable person he/she has an appointment with & offering and arranging coffee or tea to visitors and staff members when awaiting appointments or when necessary;
Making arrangements with courier when there are collections and making out the waybills as well as receiving parcels
Receiving documents over the counter for creditors, staff and ensuring it gets sent to the correct departments
Distributing the incoming mail through the out tray
Handling day-to-day Petty Cash for basic company needs
Monitoring the level of stationery & groceries
Basic bookkeeping functions
**Education**:
Matric
Certificate / Diploma Bookkeeping
Computer Literate (MS Office - Word, Excel, Outlook)
Own transport & drivers licence
**Skills**:
Excellent communication (including articulation), telephone and interpersonal skills
Must be able to read, write, speak, and understand Afrikaans and English
Professional attitude and appearance.
Self-confident and customer service orientated
Ability to be resourceful and proactive with customer requests
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
This position is available immediately
**Salary**: R7,000.00 - R8,000.00 per month