Frontline Receptionist

6 months ago


Grassy Park, South Africa Edge Personnel (Pty) Ltd Full time

As the Frontline Receptionist, you will be the first point of contact for the company and customer service is your top priority. You will welcome guests and greet people who visit the business as well as coordinate front-desk activities, including assisting and distributing correspondence, obtaining customer orders, understanding and interpreting customer requirements and redirecting phone calls.

Customer service attitude

Accurate typing, editing and formatting of admin documentation

Multitasking and time-management skills, with the ability to prioritize tasks

Ability to be resourceful and proactive when issues arise

Placing calls on behalf of managers when necessary

Reporting of telephone and other electronic problems to relevant people and following up until resolved

Greeting/receiving visitors on arrival, and ensuring the visitor gets to the applicable person he/she has an appointment with & offering and arranging coffee or tea to visitors and staff members when awaiting appointments or when necessary;
Making arrangements with courier when there are collections and making out the waybills as well as receiving parcels

Receiving documents over the counter for creditors, staff and ensuring it gets sent to the correct departments

Distributing the incoming mail through the out tray

Handling day-to-day Petty Cash for basic company needs

Monitoring the level of stationery & groceries

Basic bookkeeping functions

**Education**:
Matric

Certificate / Diploma Bookkeeping

Computer Literate (MS Office - Word, Excel, Outlook)

Own transport & drivers licence

**Skills**:
Excellent communication (including articulation), telephone and interpersonal skills

Must be able to read, write, speak, and understand Afrikaans and English

Professional attitude and appearance.

Self-confident and customer service orientated

Ability to be resourceful and proactive with customer requests

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

This position is available immediately

**Salary**: R7,000.00 - R8,000.00 per month