Manager: Credit Risk Early Collections

2 weeks ago

Johannesburg, South Africa Nedbank Full time

**Requisition and Talent Acquisition Consultant Details**
- REQ 132699 - Twanette Coetser- Pipeline Advert**Location and Cluster**
- Total Business Banking and Retail - CDR - Risk Collection- Sandton, Gauteng- Career Stream- Credit Collections
- Leadership Pipeline- Manage Self Professional**Manager Credit Risk Early Collections**

**Job Purpose**Key Deliverables**
- Daily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.- Credit and Credit Risk **assessment and collections of arrears/excesse**s of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.**Responsibilities**:

- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Managing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Implement sound credit risk management by providing advice on specialized credit risk matters to sales.
- Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.
- Provide feedback daily/weekly/ monthly
- Meet clients' expectations by resolving queries within turnaround times.
- Build and maintain effective working relationships by attending regular staff meetings and team building sessions.
- Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
- Sharing knowledge with all stakeholders.
- Manage own efficiency by drafting and implementing team's strategies.
- Enhance processes by constantly seeking innovative improvements to the credit systems.
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Support and encourage staff to participate and support corporate responsibility initiative.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Generate innovative ideas and share knowledge.
- Minimum Experience Level- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience collecting Arrears or Excess accounts
- Preferred Qualification- Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field

**Technical / Professional Knowledge**
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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