Audit and Confirmation Support Graduate

2 weeks ago


Midrand, South Africa CaseWare Africa Full time

**If you want to**:

- Make pro-active client success calls to ensure that all clients are satisfied
- Assist in testing new software and templates
- Partake in knowledge sharing, and the creation of regular
- Frequently Asked Questions presentations, and proactively inform team leaders and managers of product and client trends
- Follow up on outstanding bank confirmations
- Enable client satisfaction by making pro-active support calls;
- Develop knowledge resources to enable knowledge sharing with the team and clients; and
- Achieve active engagement/participation during all knowledge sharing sessions.

**And you have**:

- Excellent academic achievements within the specified qualification.
- At least 1 year working experience

**And these essential skills**:

- Good understanding of auditing and financial environment and processes
- Highly computer literate with an interest in Software and IT
- Technical troubleshooting and problem-solving skills;
Communication skills (verbal and written); and
Microsoft Office.
- Experience in customer support environment (desirable)
- Focused, customer and results oriented, driven by excellence.
- Effective communicator at all levels.
- Ability to work in a fast-paced, high pressured and collaborative environment.
- Ability to effectively manage time, prioritize tasks and learning as well as work within deadlines with little supervision.
- Good interpersonal and ability to collaborate with others.
- Demonstrate ability to show initiative.
- Great attention to detail.



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