Waitron

We are looking for a skilled waitron to take orders and deliver food and beverages to our customers.

The right waitron uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waitrons responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful waitron, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that waitron duties may require working in shifts and during weekends and holidays.

Ultimately, it is the duty of our waitrons to provide an excellent overall dining experience for our guests.

**Responsibilities**:

- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver bills and collect bill payments
- Carry dirty plates, glasses and silverware to scullery for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Requirements and skills**:

- Minimum 2 years experience working as a waitron
- Hands-on experience with ordering information system (Pilot)
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Flexibility to work in shifts
- Own, reliable transport
- No criminal record

Pay R6500 basic plus tips

**Job Types**: Full-time, Permanent

**Salary**: R6,500.00 - R7,000.00 per month

Ability to commute/relocate:

- Paarl, Western Cape: Reliably commute or planning to relocate before starting work (preferred)