Customer Service Atlas Copco

4 days ago

Jet Park, South Africa Atlas Copco Industrial SA (Pty) Ltd Full time

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

**The Role**
- Processing of all orders received into SAP
- Accurate record keeping of orders received and invoiced
- Assist customers with technical product information and data
- Assist customer with information relating to deliveries and expected delivery dates.
- Assist the Sales Managers and Technical Sales Representatives with special projects when required
- Managing of service jobs relating to repairs and warranty repairs on SPIRIT
- Monthly invoicing of service contract
- Assist with Logistics when and where required i.e. tracking of shipments when customers enquire about orders as well as communication with Clearing Agents and Local Courier Service Provider relating to shipment enquiries.
- Work alongside project manager on projects for Atlas Copco (General Industry and Motor Vehicle Industry)

**What we expect of you?**
- Must have a working experience in Customers Services
- Computer literacy (Excel and SAP an advantage)
- Good interpersonal and communication skills
- Ability to work with customers and colleagues
- Ability to work in a team and under pressure
- Accurate data capturing skills
- Well organised and able to work independently
- Ability to read parts list and drawings
- General intelligence
- Initiative and self-motivation
- Challenged by varied work demands / routines

**What you can expect from us?**

At Atlas Copco we believe that passionate people create exceptional things and we encourage lifelong learning where we want to see our people grow and develop new skills as well as competencies and gain new experiences. We pride ourselves in that we have, a truly unique and friendly, family like atmosphere - and a culture known for respectful interaction, ethical behaviour and integrity. An organization that uses diversity as a driver of performance, with many new challenges

**This position is based in**: Gauteng, Jet Park

Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd Employment Equity Policy and Plan. Preference will be given to members of designated groups that are under
- represented.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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