1 X Regional Business Manager
2 weeks ago
**Rentokil Initial**:
Rentokil Initial is a Global services company employing over 57,700 colleagues across 90 countries with 4.9 million customers. We have local operations across all the major economies.
The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
We are experts in the fields we operate in, investing in training, science, innovation and technology, and affording our employees Opportunities for Growth and Development
Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.
**Our Mission is**: ‘Protecting People. Enhancing Lives. Preserving our Planet. Our Values - Service, Relationships, Teamwork and Responsibility are the drive, passion, care and commitment of our people across the world that makes us who we are.
**Our family of businesses**:
Rentokil Pest Control is the world’s leading commercial pest control company who provide quality, diligent and friendly services to all our customers.We are highly innovative and have leading technical and scientific expertise and our customers look to us for our knowledge and integrity. Although we don’t provide the most luxurious of services, this is certainly essential for all of our customers, and to make sure service happens.
We are the world’s leading Hygiene and Well-Being services business providing quality, diligent and friendly services to all our customers. We produce high quality, tailored hygiene product ranges for washrooms - across all sectors and industries where our customers look to us for our knowledge and integrity. We also provide interior landscaping services, using planting, scenting, flowers and artwork to improve the environment and well being of the customer and their employees
We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.
You would be supporting the Pest Control, Hygiene & Ambius business in Gauteng region in South Africa
**Requirements**:
A vacancy has arisen for a Regional Business Manager in our South African Business in the Gauteng Region
To lead and grow a professional multi-divisional and cross functional operational team through planning and development of systems and procedures to improve the operating quality and efficiency of the region in order to achieve high levels of service and performance in volume, quality and targets within set timelines. A detail oriented, analytical and hand-on leader with a passion for service excellence.
**The Key work outputs and accountability are**: - Delivery of turnover, profit and cash to budget
- Budgeting, forecasting and reporting
- Retention and growth of existing customer base.
- Increase market penetration and share
- Margin management.
- Responsible for company assets within the region
- Management of colleagues within the region
- Recruitment and colleague development.
- Communication and cooperation between Service, Sales and Support Functions
- Ensure compliance to all company policies with key focus on H&S policies & procedures
- Drive continuous improvement and operational excellence across all touch-points of the business value offerings.
- Develop and drive effective customer-service standards on a continual basis.
Do you have what it takes? If you want to be considered for this role you will need:
- Competence in providing strategic leadership for the region and achievement of turnover, profit and cash targets and effective budgeting and forecasts
- Experience in increasing market penetration and share through business development initiatives and Customer retention to achieve year on year growth.
- Understand how to provide world class service to customers at the lowest possible cost through continuous monitoring and review of SOPs and correct product and service contract pricing
- Provide inspirational and motivational leadership; supporting and yet holding managers accountable to deliver the highest performance standards and regional goals with high compliance to local and Group HSE set standards, policies and legislative regulations.
- Experience in leading from the front in driving operational efficiencies, optimum productivity levels, customer service, evaluating regional performance standards to provide the highest levels of quality service delivery.
- Experienced in being responsible for overall efficient running of the region and creating working partnerships with Sales and Support functions.
- Understand staff recruitment, performance management and skills training.Leading the values & good employee relations.
- Have high levels of integrity / discipline / ethics
- Be self motivated with a strong focus on Service, Relationships And Teamwork
- Terti
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