Yde Administrator

7 months ago

Cape Town, South Africa Truworths Full time

We are looking for; Someone who has a high attention to detail Good and friendly communication skills as dealing with stores, designers, suppliers and customers Level of numeracy as loading invoices for payment, and pulling quality reports Knowledge of Excel
**Key Responsibilities**: QUALITY - Close liaison with YDE Stock Administrator, identifying possible quality concerns - Meeting regularly with YDE Quality Assurance Technologist on quality concerns - Compiling monthly quality reports - Updating the YDE Quality guidelines - Actioning recalls with designers - Monthly Store visits - checking quality with YDE Quality Controller technologist IMPORTS / CARE LABELLING - Approve imports based on YDE criteria - Monitor the import units and deliveries - Ensure all fur is faux fur - Do weekly care labelling store visits to ensure designers are compliant with regulations ONLINE IMAGES - Prep stock for online shooting & ensure stock taken to Marketing Online studio - Checking of quality of images on the website MARKETING - Checks in and packs up shoot products - Assist with preparation on YDE shoots STORES - Assists with any designer concerns - Merchandising, unpacking of stock etc. - Assisting YDE Manager on any store related queries - Update store plans with space changes DESIGNER INSURANCE CLAIMS - Liaison between the Designer and Insurance Company - Completion of necessary forms, and the follow up there-of - Ensure a successful claim process and payment SUPPLIER PAYMENTS - Check and reconcile supplier invoices - Load supplier invoices for payment on the payment system - Follow up on invoices not received & manage payment queries CUSTOMER QUERIES - Handles all customer queries escalated by stores - Assists Credit Services with any customer queries AD HOC - Petty cash claims for Head Office - Assists with follow up of designer contracts, and engage with Legal - Support role to the YDE Designer and Marketing Coordinator
**Competencies**: - Numeracy - Computer Literacy - Good communication skills - Customer engagement - Attention to Detail - Good Judgement

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