Bg Delivery Manager for Market Unit

3 weeks ago

Centurion, South Africa NOKIA Full time

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

Cloud and Network Services is considered as Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

Cloud and Network Services Global Business center (CNS GBC) mission is to serve as a trusted advisor selling, delivering and supporting Nokia’s iconic suite of cloud software and network services enabling our customers to thrive and contribute to societal advances.

**What you will learn and contribute to**

The objective of this role is to lead customer delivery and market services activities for Cloud and Network Services (CNS) products, services and CARE in partnership with GBC CSP market teams and the CNS business units in Vodafone OpCos in MEA. Optimize workforce and operational planning, drive disciplined project execution and CARE engagements, and manage customer relationships to drive achievement of financial objectives and ensure customer satisfaction.
- Develop, implement and optimize global practices, processes, disciplines and competencies that enable teams to deliver CNS projects and CARE on-time and to required quality standards.
- Drive successful project planning and execution (from contract planning to customer acceptance) through disciplined and program management execution. Ensure on-time implementation of milestones, project quality, project profitability and customer satisfaction.
- Develop and propagate best practices (project execution, risk mitigation, change management, escalation management) on an ongoing basis.
- Build and lead strong cross-functional services teams to ensure e2e business MoO execution.
- Support the implementation of the CNS CSP go-to-market strategy to achieve market targets, drive profitable growth of the Services and CARE business and ensure customer success. Define and implement market services execution plans with extended teams.
- Establish and nurture customer relationships (CxOs, decision makers, operations) to help them achieve their business objectives. Utilize customer insights to assist with GTM strategy execution.
- Ensure clear, transparent and effective communication with customers. Establish sound planning and governance to align expectations and measure progress through execution.
- Provide enablement and knowledge management to ensure that market services team and extended delivery team maintains high level of competence and operational excellence.
- Partner with BUs to embed agile approaches and innovations into market delivery procedures.
- Implement effective workforce planning for market services and delivery teams to determine capacity/competence requirements, develop execution plans and optimize utilization.
- Establish strong delivery operations and performance management for accurate project tracking, workforce planning and forecast accuracy (backlog consumption, cost, revenue, etc.).
- Drive continuous improvement programs (growth/margins, operational, customer satisfaction).
- Lead, support and ensure adherence to all Nokia processes (SELL, EXECUTE, DELIVER, etc.).

**Your skills and experience**
- High degree of independence with an ability to influence business strategy, direction and opportunities for growth and innovation.
- An ability to extensively analyze complex multi-dimensional issues and significantly improve, change or adapt existing methods.
- A change agent, one who can quickly identify the need for change, adapts swiftly and is an effective leader of change.
- Extensive background, > 15 years of extensive experience in Services delivery and Care leadership with an industry knowledge of project management disciplines.
- Graduate and/or post graduate degree in Business Management, Computer Sciences or other relevant field of study.
- Broad management experience across several functional areas or businesses. Creative thinking skills that can meet and evolve the needs of the business.
- Operates at the senior level of the business effectively with a global mindset and in many different environments.
- Proven ability to lead global, multi-cultural and multifunctional teams with hyper focus on operational excellence and agility
- Track record and strength in - Business performance reporting and analysis, operational excellence, business insight, interpersonal savvy, drives v

  • Mtn Customer Delivery Manager

    4 weeks ago

    Centurion, South Africa NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...

  • Project Manager

    2 weeks ago

    Centurion, South Africa NOKIA Full time

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...

  • Spec: Service Delivery

    4 weeks ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

  • Spec: Service Delivery

    4 weeks ago

    Centurion, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

  • External Marketing Specialist

    3 weeks ago

    Centurion, South Africa ARCS Full time

    Key Responsibilities: Stay abreast of industry trends and best practices in marketing and communication. Collaborate with stakeholders to tailor campaigns for various marketing purposes. Contribute to the formulation of marketing strategies and policies. Design and implement consumer-focused marketing and communication plans. Continuously enhance the...

  • External Marketing Specialist

    3 weeks ago

    Centurion, South Africa Adzuna ZA B C2 Full time

    Key Responsibilities:Stay abreast of industry trends and best practices in marketing and communication.Collaborate with stakeholders to tailor campaigns for various marketing purposes.Contribute to the formulation of marketing strategies and policies.Design and implement consumer-focused marketing and communication plans.Continuously enhance the...

  • Delivery

    6 days ago

    Centurion, South Africa Tracker South Africa Full time

    **Listing reference**: track_000983 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Others: IT and Telecommunication**Location**:Centurion**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Project Coordinator in the Development &...

  • Delivery Manager

    2 weeks ago

    Centurion, South Africa Falcorp Resources Full time

    **Responsibilities**: - Defining and documenting project scope and resource requirements. - Setting timelines for deliverables. - Defining and managing priorities against the available capacity of team members. - Facilitating and leading daily stand up meetings. - Negotiating with internal and external stakeholders. - Creating a collaborative, innovative,...

  • IT Service Delivery Manager

    6 days ago

    Centurion, South Africa Pinnacle HR Full time

    **COMPANY OVERVIEW**: BAC-Care specializes in Third-Party Maintenance and Support around datacenter infrastructure (Server, Storage & Networking Equipment) to the most demanding clients in Africa. Our head office is based in Centurion, Gauteng. BAC-Care offers customizable Service Level Agreements, to customers across Africa, ranging from 9x5xNBD to 24x7x4...

  • Digital Marketing Manager

    4 weeks ago

    Centurion, South Africa Ad Talent Africa Full time

    **Who are we**: A well-established SME business specialising in software and telecommunications. **Who are we looking for**: A digital marketing manager with B2B industry experience. **What will you do**: - Develop and execute comprehensive marketing strategies to enhance brand visibility and customer acquisition for our small to medium enterprise...

  • Security/delivery Driver

    4 weeks ago

    Centurion, South Africa Nambiti Technologies Full time

    Gauteng, Centurion - (Market related) We are urgently looking for a Security/ Delivery driver to be based at our offices in Centurion **Requirements**: - Must have a background in Security. - Must have a Motorbike license. - Must be willing to relocate. - Must have completed matric. - Must have background in IT (Information Technology) Closing date 28...

  • Manager: Projects

    4 days ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department PMO Position reports to Manager Projects Job grade/level M5 Core Description To manage the execution of IT projects in accordance with the specified and agreed upon scope, timeframe, budget, and quality requirements. To monitor adherence to project management governance, principles, standards,...

  • Marketing Assistant

    4 weeks ago

    Centurion, South Africa HR Genie Full time

    We are seeking a dynamic Marketing Assistant to join our team and assist the Marketing Manager in executing various marketing initiatives. The ideal candidate will be passionate about marketing, eager to learn, and committed to staying updated with industry trends and technologies. As a Marketing Assistant you will play a pivotal role in supporting the...

  • Purchasing Expeditor X2

    6 days ago

    Centurion, South Africa Saab Inc. Full time

    Your Role- Ensuring that delivery of procured material is effectively expedited to ensure on-time delivery- - Negotiation and effective communication of delivery dates- - Effective engagement with stakeholders, including Strategic Purchasers, sub-contractors, Warehouse Controllers and Production Planners- - Participate in supplier negotiations with a great...

  • Managing Exec: Networks

    4 weeks ago

    Centurion, South Africa BCXP Full time

    **Business unit, Department, Reporting Division**: Solutions Department: Networks & Connectivity Reporting: Chief: Solutions Core Description To provide leadership and strategic direction for the Networks & Connectivity capabilities within the BCX Solutions Business unit. This includes spearheading strategies for the design, development and innovation of...

  • Strategic Sourcing and Outsourcing Manager

    6 days ago

    Centurion, South Africa Saab Inc. Full time

    Your role The Strategic Sourcing and Outsourcing Manager is responsible for the end-to-end contractor performance management to ensure on-time delivery of manufactured electronic components and strategic sourcing in-line with agreed KPIs. The role entails co-ordinating complex contractor performance and strategic sourcing activities including scope and...

  • Digital Marketing Manager

    4 weeks ago

    Centurion, South Africa RMG Recruitment (Pty) Ltd Full time

    We are seeking a highly experienced Digital Marketing Manager who will be for responsible for all Digital Marketing (including social media) accordingly to the company requirements and branding. **MINIMUM QUALIFICATIONS**: - A degree or diploma in Marketing or Advertising - Previous experience in a similar role (min 5 years ) in the Automotive industry,...

  • Marketing Manager

    1 week ago

    Centurion, South Africa Edge Executives Full time

    Education QualificationsMust Have : Formal Certification, Diploma or Bachelors Degree in Marketing, Brand Management, Business or a related field.5 years experience in the automotive industry.

  • Marketing Manager

    1 week ago

    Centurion, South Africa Edge Executives Full time

    Education QualificationsMust Have : Formal Certification, Diploma or Bachelors Degree in Marketing, Brand Management, Business or a related field.5 years experience in the automotive industry.

  • Marketing Manager

    1 week ago

    Centurion, South Africa Adzuna ZA B C2 Full time

    Education QualificationsMust Have : Formal Certification, Diploma or Bachelors Degree in Marketing, Brand Management, Business or a related field.5 years experience in the automotive industry.