Cvm Data Analyst

5 days ago

Johannesburg, South Africa aYo Holdings Full time

**Job purpose**

If you are highly analytical and data-driven, then this is the role for you as the CVM Analyst will be crucial in delivering the CVM strategy for aYo Holdings. As a CVM Analyst you will be responsible for conducting in-depth analysis of customer behaviour and market trends to inform the development and execution of our customer value management (CVM) strategies in Africa.

Utilising your superior knowledge on customer value techniques, this role will implement CVM campaigns, monitor their performance and generate insights to understand better the customer behaviour. This role requires strong collaboration with cross-functional teams, including marketing, sales and customer service whereby you will be required to identify opportunities for improving customer loyalty, retention and profitability in the Pan-African market.

**Key Deliverables**
- Analyse customer data and market trends in Africa to develop insights into customer behaviour and preferences
- Develop and maintain customer segmentation models to identify high-value customers in Africa and target them with personalised offers and promotions
- Introduce new analysis and techniques through predictive modelling (tariff simulation, churn propensity, etc.) to enhance insights and efficiency of CVM campaigns
- Work with cross-functional teams to develop and execute CVM strategies that drive customer loyalty, retention, and profitability
- Design and execute A/B tests to optimise CVM strategies and improve customer engagement and satisfaction
- Monitor and report on the effectiveness of CVM programs and initiatives, and recommend changes as needed to improve performance
- Stay up-to-date with industry trends and best practices in customer value management and data analytics
- Facilitate channels of communication that monitor and feedback on performance by product and customer segment, both in retention and acquisition
- Capture insights from customer usage and behaviour and coordinate with other functional areas on market research requirements to gather insights from the market trends

**Engage with all stakeholders in a professional and cooperative manner - Provide authoritative, expertise and advice to all stakeholders**
- Build and maintain relationships with internal and external stakeholders
- Deliver on agreements made with stakeholders in order to ensure that expectations are managed
- Make recommendations to improve stakeholder engagement
- Participate and contribute to the IT culture by living the aYo values

**Self-management and teamwork**
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development

**Contribute to financial controls and planning**
- Identify solutions to enhance cost effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum

**Key performance measures**

Business Acumen Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of aYo
- Customer/ Stakeholder Commitment Anticipates, meets and exceeds clients and stakeholders' expectations by creating long lasting relationships that support the client value proposition
- Drive for Results Drive a sense of urgency, focus, accountability, agility and execution to deliver business results
- Leads Change and Innovation Challenge the status quo, does what is right for the business, and encourage continuous improvement and innovation
- Collaboration Prioritize the business interests of aYo and invests in the success of aYo by aligning effort across business areas
- Impact and Influence Persuades, convinces, influences and inspires others, both within aYo and externally to win support, loyalty and gain commitment to the purpose of aYo
- Self-Awareness and Insight Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations
- Diversity and Inclusiveness Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned**Competencies required**

Minimum qualifications - Bachelor's degree in business, marketing, statistics, economics, or a related field
- Minimum experience & competencies - 5+ years of experience in customer value management, data analysis, or a related field in the African ma

  • Senior Specialist

    1 week ago

    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 76552**Date Posted**: Posted 5 hours ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST (DATA ANALYST) FTC - JOHANNESBURG - GAUTENG Key Performance Objectives, Tasks Operatinal output - Perform analysis to uncover potential ARPU uplift opportunities on subscriber cohorts for bespoke targeting and treatment. - Work closely with the...

  • Senior Manager Cvm Data Analytics

    2 weeks ago

    Johannesburg, South Africa People Source Full time

    Accountability of in-life base management postpaid customer value management (CVM) P&L. Create and implement a customer base management strategy for the consumer postpaid base. Develop detailed plans, campaigns and commercial offers to support the delivery of this strategy. Define, manage and drive the execution of all direct marketing and commercial...

  • Data Analyst

    5 days ago

    Johannesburg, Gauteng, South Africa Data Bene Full time

    A vacancy exists for a Data Analyst within the Micro Merchant Division – Touchsides, in Rosebank, Johannesburg. The primary focus as Data Analyst is to collect, analyze, clean and interpret data sets across the business to make informed decisions. Utilize technical expertise to ensure data is accurate and high-quality.Key Responsibilities include, but are...

  • Data Insights Analyst

    5 days ago

    Johannesburg, Gauteng, South Africa Data Bene Full time

    About the RoleThe Data Analyst will play a crucial role in driving business growth by providing insights and recommendations based on data analysis.Key Responsibilities include:Collecting, organizing, analyzing, and disseminating information to support business decision-makingResolving data queries, report writing, and presenting findings to...

  • Financial Data Analyst

    2 weeks ago

    Johannesburg, South Africa Dimension Data Full time

    As a Financial Data Analyst, you'll analyse data and develop analytical models to provide financial reporting, forecasts and risk management. You will have experience in either an analyst or senior role within the finance department of a large organisation. You should also be fluent in SQL and familiar with R programming language. **Requirements - Acquire...

  • Data Scientist

    2 weeks ago

    Johannesburg, South Africa Planet10 Full time

    Purpose of the Position - Extract and gather data from various sources, both real time event streams and batch, develop technical architectural solutions in the cloud utilizing this data for intelligent automation and data driven insights. Qualifications Essential - Degree in Mathematics/Engineering/Data Science/Data Analysis - Post Graduate qualification...

  • Analyst Credit Risk Cvm

    3 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

  • Analytical Data Solutions Provider

    5 days ago

    Johannesburg, Gauteng, South Africa Data Bene Full time

    About the JobWe are seeking a talented Data Analyst to join our team at Data Bene. The successful candidate will be responsible for analyzing complex data sets and providing insights to inform business decisions.Key Responsibilities include:Collecting, organizing, and analyzing data to support business decision-makingDeveloping and maintaining databases and...

  • Quantitative Analyst

    5 days ago

    Johannesburg, South Africa eSmart Group Full time

    One of our clients in the Banking sector are looking for a Quantitative Analyst to join their team. BRIEF_DESCRIPTION - To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights - To address business opportunities and...

  • Lead Specialist: Data Insights

    1 week ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Lead Specialist: Data Insights

    4 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Campaign Analyst

    5 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To build and execute campaigns and analyse the quality of customer campaigns To ensure appropriate execution and adherence to quality standards and business requirements Hello Future Campaign Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly...

  • Data Analyst

    2 weeks ago

    Johannesburg, South Africa NETWORK IT BRUMA Full time

    **Job & Company Description**: Myclient based in Joburg North is looking for a Data Analyst to join a successful team to meet business requirements in accordance with specification provided. **Job Experience & Skills Required**: You will be responsible for Identify valuable data sources and automate collection, loading and transforming processes. Min 3...

  • Data Analyst

    2 weeks ago

    Johannesburg, South Africa The Corporate Circle Full time

    Job Overview**Date Posted**: Posted 1 day ago **Location**: Johannesburg, Gauteng **Job Title**: Data Analyst **Salary**: R25,000 - R30,000 **Salary Type**: Negotiable**Education Level**: Diploma**Job Level**: Intermediate**Required Experience**: 1 - 3 Years Data Analyst - Johannesburg A Data Analyst in FMCG position is available in Bryanston,...

  • Data Analyst

    1 week ago

    Johannesburg, South Africa MECS Africa Full time

    South Africa, Gauteng - Jhb Northern Suburbs One of the largest independent owners, operators and developers of shared communications infrastructure in the world is currently recruiting for a Data and Business Analyst. Bachelor’s degree from an accredited university or college in Computer Science IS ESSENTIAL. **As a Data Analyst, you will be able...

  • Business Intelligence Analyst

    1 day ago

    Johannesburg, Gauteng, South Africa Data Bene Full time

    Job Overview:Data Bene seeks a skilled Data Analyst to join our team. As a key member of our organization, you will be responsible for collecting, analyzing, and interpreting data sets to drive informed decision-making.Main Responsibilities:Translate business questions into actionable insightsAnalyze data using statistical techniques and provide ongoing...

  • Data Analyst

    6 days ago

    Johannesburg, South Africa The Corporate Circle Full time

    Data Analyst in FMCG. R35 000 CTC. Bryanston. Relevant qualification. Previous experience as a data analyst working the in FMCG environment. Responsible for data integrity, data analysis and interpretation and exception reporting. Analytical with very high attention to detail. Advanced MS Excel and Microsoft BI essential and not negotiable. Previous SQL...

  • Data Analyst

    5 days ago

    Johannesburg North, South Africa Network Recruitment (South Africa) Full time

    Myclient based in Joburg North is looking for a Data Analyst to join a successful team to meet business requirements in accordance with specification provided. Job Experience & Skills Required: You will be responsible for Identify valuable data sources and automate collection, loading and transforming processes. Min 3 years Data Analyst experience. BSC...

  • Data Analyst

    2 weeks ago

    Johannesburg, South Africa Fides Recruitment Full time

    **Purpose** In this position, you will play a pivotal role in ensuring the delivery of a high quality, accurate and timely professional service to Bus/Competencies by ensuring successful completion of assigned analytics engagements, from start to finish, inclusive of preplanning and wrap up activities **Main Job Tasks and Responsibilities** - Conducts...

  • Data Analyst

    4 weeks ago

    Johannesburg, Gauteng, South Africa Set Consulting Full time

    Data Analyst Market related Package Johannesburg About the Role A leading renewable energy solutions provider is seeking a Data Analyst to join their team. This role will focus on collecting, analyzing, and interpreting data to provide actionable insights that drive business decision-making. The ideal candidate will have a passion for data analytics,...