Shop Consultant

Silverton, Silverton - Sales

**Shop Consultant (JB2418)**
Area: Silverton

**Salary**: R9500.00 a month CTC
Duration: Permanent
A well-established company that is the world market leader in assembly and fastening materials and currently consists of over 400 companies operating in more than 80 countries, is looking for a Shop Consultant to join their Team. They offer over 6000 products which are delivered nationwide directly to our customers. The company services their customers through their 13 Express Shops, Online store, and Call Centre.

**Minimum Requirements**:
Matric or equivalent
MUST reside within the are or a 15km radius
Excellent communication Skills
FLUENT in English (Additional South African language /s advantageous)
Sales orientated; goal driven & self-motivated
Computer Literate (PowerPoint, Outlook, Word, Excel)
SAP experience will be an advantage
Quick grasp of new concepts, constant willingness to learn and strong sense of responsibility
High level of commitment
Product Knowledge relevant to assembly and fastening materials South Africa industry
Minimum of 2 years sales and/or customer service experience
Ability to work independently and participate actively within a team
Reliable transport
Clear disciplinary record
Clear Criminal Record
Clear Credit History

**Duties and Responsibilities**:
Meet the monthly Over the Counter (OTC) revenue & order targets (see attached target)
Telephone Marketing/Sales (minimum of 80 calls per day)
Getting a minimum of 20 customer to the shop per day
New & Reactivated Business: a combination of 10 new/reacts per month
Generate and respond to sales leads and implement initiatives to drive sales
Offer aftersales service and support to customers

Identify and engage potential customers
Processing orders and goods returned for credit
Assistance in payment collections and act as a support to credit controllers
Responsible for inventory administration in the shop
Maintain all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range
Receive, process stock orders, and follow up on delivery daily
Responsible for updating the shop display as and when needed
Visual merchandizing by utilizing brochures, advertising, and catalogues to optimize the shopping experience for customers
Manage, accurately record, and control stock movement
Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slow-moving items monthly
Prepare parcels for collections and shipment
General day to day running of the shop (observing maintenance and wear and tear)
Analyse reports and sales figures
Administration of daily & monthly sales reports
Maintain good working relationships with colleagues in the sales team
Prepare and assist in co-ordination for Customer Days
Manage customer complaints and escalate where necessary
Perform ad-hoc duties from time to time