Setup Technician

Join Our Team: Elevate Your Career in Technology and Hospitality with GAAP Point of Sale

Are you a detail-oriented professional with a passion for technology? GAAP Point of Sale, a pioneering force in customer-focused tech for the hospitality sector, is searching for a dedicated and skilled Setup Technician to join our dynamic team in Midrand, Johannesburg. Seize the opportunity to contribute to a company that values innovation, service excellence, and a supportive work environment.

**Your Role**:
As a Setup Technician, you will play a critical role in maintaining our reputation for excellence. You'll be entrusted with a variety of responsibilities that are crucial to our operations, all while working under the guidance of the Setup Manager. Here's a glimpse of what your day-to-day will entail:

- Masterfully operating and configuring POS equipment, ensuring functionality and efficiency.
- Updating documentation such as Work Instructions and Tool Configurations to reflect current practices.
- Demonstrated ability to independently set up and change over equipment within specified departments, ensuring top-notch quality and timeliness.
- Proactive problem-solving in collaboration with senior support staff to resolve technical issues swiftly.
- Uphold impeccable standards of cleanliness and order in your workspace, contributing to waste elimination and housekeeping efforts.
- Collaborative teamwork to achieve departmental and corporate objectives, meeting and exceeding customer expectations.
- Prompt escalation of any challenges to Team Leaders for immediate attention.
- Effective communication with internal teams to address technical problems and new installations.
- Coordination with various departments to streamline processes and ensure preparedness for customer engagements.
- Staying on top of POS system updates, ensuring the latest security patches are applied.
- Please note that this list is not exhaustive and may evolve over time._

**What You Need**:

- A valid Matric certificate.
- Proficiency in Windows Operating Systems, Networking, and Cloning Tools.
- Hands-on experience with renowned brands like HP, Dell, and Hisense in POS hardware.
- Capability in supporting and troubleshooting POS systems efficiently.
- An individual who is punctual, presentable, proactive, and physically fit for the role's demands.
- Excellent communication skills paired with an interpersonal prowess.
- Ability to thrive under pressure while being reliable and eager to learn.
- Flexibility to work extended hours during peak seasons.

**Why GAAP Point-of-Sale?**

Since our inception in 1981, we've been at the forefront of providing innovative solutions within the hospitality industry globally. Our commitment remains strong to our family values - connectedness, passion, support, and integrity. At GAAP, we encourage a vibrant culture that propels service excellence.

Choosing GAAP means joining a forward-thinking company that offers multifaceted opportunities for professionals ready to step up. With roles spanning IT, Sales & Marketing, Design & Graphics, Administration, Stock Control, Training, and Support - there's a place for every ambitious individual.

**Salary**: R6,000.00 - R6,695.00 per month

Application Question(s):

- Do you have any experience with HP, Dell and Hisense POS hardware?

**Education**:

- High School (matric) (required)

Willingness to travel:

- 50% (preferred)