**Responsibilities**:

- Manage operational activities by determining and managing key tasks, issues, and action items within the development team.
- Oversee the delivery of change through Agile scrum processes.
- Provide support to the product owners and software development teams to achieve customer satisfaction.
- Ensure the proper use of collaborative processes and removes impediments for the software development team.
- Schedule and facilitate scrum events, meetings, and decision-making processes.
- Develop and maintain a detailed plan to track progress and provide status feedback to stakeholders.
- Measure project performance by using appropriate systems, tools, and techniques.
- Perform risk management, address risks, and escalate issues when necessary.
- Handle multiple projects concurrently, showcasing effective multitasking.
- Provide day-to-day stakeholder liaison, taking responsibility for relationship management, project management, and delivery.
- Elevate business-related concerns as needed, including identifying potential business opportunities.

**Personal competencies**:

- Must be adept to problem-solving and find solutions to keep the team on track.
- Have strong people and communication skills and be able to influence & align teams to achieve agreed project deliverables.
- Must have outstanding coaching, facilitation, and negotiation skills.
- Strong analytical capability can think quickly and resolve conflict.
- Have the ability to work extremely well under pressure.
- Have the ability to motivate and support the teams during difficulties.
- Must be decisive and skill to execute.
- Must possess a positive outlook and a proactive, solution-oriented mindset.
- Ability to adapt in a fast paced, changing environment.
- Take ownership and responsibility of assigned tasks.

**Qualifications & Experience**:

- Relevant IT Degree / Tertiary Qualification in Information Technology (B.Sc. Information Science - Bachelor’s Degree)
- Certification Scrum Master (CSM)
- 5 years’+ experience in project development experience specifically in a scrum environment or working in an Agile Framework/method (i.e. Scrum, Kanban)
- 5 years Scrum Master and Project Management experience in a software development environment (Software Development Lifecycle)
- Experienced in using a task management tool for Scrum and Kanban boards.
- Must be able to demonstrate the delivery of successful business projects within Scrum teams, through various stakeholder engagement interventions.

**General**:

- _In keeping with our client’s employment equity requirements, only South African citizens will be considered._
- _Please include your current salary and salary expectations_._