Senior Operations Manager

2 weeks ago


Cape Town, South Africa ZAR Holdings Full time

The Restaurant Group Operations Manager is responsible for overseeing the daily and long-term operations of a restaurant group composed of 11 franchise restaurants and growing. This individual will be responsible for ensuring the smooth running of all restaurant operations via a team of store-based general managers.

**Responsibilities**:

- Developing and implementing operational plans and procedures to ensure efficient and profitable restaurant operations.
- Ensuring that all financial and administrative processes are in compliance with local laws and regulations.
- Training and supervising staff, and ensuring that all staff members comply with safety regulations and adhere to the highest standards of customer service.
- Developing and maintaining relationships with suppliers, management and the franchise head office.
- Monitoring the performance of the restaurants in the group, and making recommendations to improve efficiency and profitability.
- Working closely with the finance department in order to efficiently analyse financial data in order to accurately execute insights via the team of general managers in the group.

**Requirements**:

- 5+ years of experience in operations management, preferably in the food industry.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Business Management Knowledge with a BA in Business preferable.
- Knowledge of Xero accounting software and SimplePay payroll software a plus.

**Job Types**: Full-time, Permanent

**Salary**: From R35,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)



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