Operations Assistant
2 weeks ago
1. Ensure that the Company complies with all respective Betting legislation, Regulations and Rules
2. Ensure that the Company provides the highest possible levels of customer service
3. Ensure that the Company operates in accordance with Company Policies and Procedures, and Internal Control Procedures
4. Ensure that the Company operates according to the highest possible standards, in keeping with its objective to become the market leader in South Africa’s Bookmaker industry
5. Ensure compliance with regards to the FICA (Financial Intelligence Centre Act) and the Company’s Risk Management and Compliance Programme
6. Ensure compliance with regards to the Occupational Health and Safety Act and Employment Equity
7. Responsible for the monitoring and managing of all site operations and providing assistance to other regions where required or prescribed by your Line Manager
8. Ensure that daily, weekly, monthly stock counts are performed and that adequate stock levels are maintained
9. Ensure the safekeeping of all Company assets and cash
10. Ensure that pool cars are managed and maintained in line with group standards
11. Responsible for the monitoring of all Branch Managers/Supervisors
12. Ensure that all branches are kept clean and tidy at all times
13. Deal with customer complaints in a professional manner
14. Responsible for the overall management of the branches, operations, staff, stock, and technical matters and any other functions required or prescribed by Management or the Internal Control Procedures
15. Ensure that authorization is received from your Line Manager for all amendments to any system related default settings
16. Ensure that daily, weekly, monthly, quarterly reporting is submitted in line with Company standards
17. Overall responsibility for Surveillance and Security
17. Ensure compliance to all internal control procedures
18. Implement promotional strategies and implementation of marketing as required
19. Ensure that an effective communication network exists within the Company, and that a system of regular meetings is implemented for all staff
20. Ensure that all levels of staff and Management are trained in line with Internal Control Procedures
21. Provide assistance to HR for any payroll related matters
22. Ensure all HR incidents are reported to HR department and Operations Department
23. Any other reasonable task that may be requested from time to time
**Job Types**: Full-time, Permanent
Application Deadline: 2023/07/06
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