Night Auditor

3 months ago

Camps Bay, South Africa Tych Business Solutions Full time

Our client based in Camps Bay, Western Cape, South Africa is looking for a Night Auditor to join
their team.

**Requirements**:

- **Matric**:

- **2 years experience in the same / similar position**:

- **Familiar with all the duties and procedures of the hotel environment**:

- **Opera - Essential**

**Duties and responsibilities**
- Working the night shift at the Front Desk
- Assist guests with check in process, assign rooms, issuing room keys and managing requests
- Verify and prepare for next day guest arrivals and departures
- Monitor hotel security cameras
- Resolve Guest Complaints
- Ensuring all End Of day tasks are completed
- Auditing and account reconciliation from day shift
- Verify all revenue expenses from day shift
- Post room charges
- Investigate and resolve issues found on accounts
- Preparing reports for the day shift and for various departments
- Ensuring accuracy of room rates
- Answering all incoming calls
- Confirmation of guest information and payment methods
- Ensure a high level of guest services and relations to ensure they have a positive experience
- Upselling of other products and service partners

**Job Type**: Permanent

Ability to Commute:

- Camps Bay, Western Cape (required)

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